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Knowledgebase : Desktop PMS > Point of Sale/MyCard (credit cards, hardware, etc.)
HOW SECURE ARE CREDIT CARD TRANSACTIONS? IS BOOKINGCENTER PCI COMPLIANT? The BookingCenter system is behind our corporate firewall, runs with strict security permissions, and is monitored 24 hours a day, 7 days a week by our staff in Canada, Australia, a...
The Group Bookings or individual Booking Account (Sales) will not print The Printers must be set correctly to allow Accounts to print. If the feature for 'Use Registers' is turned on under Parameters | System Configurations (usually in conjunction with ...
I AM GETTING DUPLICATE OR MISSING RECEIPTS, HOW DO I FIX THIS? There are time when you might get duplicate or missing receipts, or a receipt that was issued is not allocating to the Booking Detail properly. We recommend the following if this is happe...
Sometimes properties desire to take pre-authorizations on a credit card. There is currently no way to do this under Desktop Pro, except by logging into AuthorizeNet.com and using the 'Virtual Terminal ' inside AuthNet or calling your merchant account rep ...
How do I process, or I am getting a decline for international credit cards? International cards can be declined due to some part of the AVS system being down. It could be the card issuing bank or the processors AVS (Address Verification System) that is d...
Requiring CVV2 - Card ID - for an online booking, Pros and Cons If you require CVV2 (set as required under Parameters | System Config) , it will require the CVV2 for all bookings and no card may saved without it. With this setting, the CVV2 MUST be pres...
How do I connect a credit card swiper or POS Printer? We have detailed instructions for connecting a credit card swiper, using online authorizations, and/or connecting a POS Printer online. For a Windows PC, see:http://www.bookingcenter.com/help/pos...
Changing an AuthorizeNet API Transaction Key AuthorizeNet has implemented new communication policies to their merchants that for 'Best Practices' the customer change their API Transaction Key, which is what software systems such as BookingCente...
CREDIT CARD RECEIPTS FOR OFFLINE RECEIPTS TYPES (WHEN YOU CAN'T GET AN AUTHORIZATION) There are times when you may not be able to get a 'Transaction Settled Successfully' from a credit card receipt when using the Desktop Pro with the POS Module. When ...
Setting up an Ethernet Receipt Printer for Point of Sale (POS) operations 1. Get the printer setup and powered on as explained in the instructions that came with the printer. If you need to Add an Ethernet Interface to your Epson printer, read Step 2 ...
SWITCHING MERCHANT ACCOUNTS Changing a Desktop PMS Authorizenet profile and testing the new processor requires a one-time charge of US$350. Talk to the new merchant provider who is requiring this change, as we have seen that many merchant providers pick ...
There times when a user wants to charge an Item and write their own _description_ for the charge at time of entry. Thus, you should set up a MISC Inventory Item to use for this feature. To use the MISC Inventory Items feature Effectively Setup up: 1. MI...
UnionPay is a credit and debit card provided by Chinese banks. It is similar to Visa or MasterCard. In the world outside of China, this card type rides on the Discover platform. Thus, in order to use it, a BookingCenter customer would: 1) need to be set...
Current Encryption PCI compliance has made it more difficult to pass credit card information to a traditional client server database like the Desktop Software. However, you can still view Credit Card Information for Online Bookings (for example, GDS, OTAs...