RSS Feed
Knowledgebase : Commissions and Billing

ONLINE BOOKING CANCELLATIONS AND FEES (WEBSITE, GDS OR OTA CHANNELS) Any booking made outside your property's website through the GDS or OTA Channels, considers the primary travel relationship (or channel) to be between the guest and that GDS/OTA source....
WHAT IS THE BEST WAY TO CANCEL OR MODIFY A GDS OR OTA BOOKING? * If a guest contacts you directly to modify or cancel a future reservation, please direct them to make the modification or cancellation with the agent they created the booking with. For e...