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Knowledgebase : Channel Manager
(21)Setup, Demo, and General​Operations
Rates: How do I add Rates?
How secure are credit card transactions? Is BookingCenter PCI compliant? The Visa Stored Credential Mandate
(13)Allocation to Agent Channels
Online Bookings | Managing Rates and Availability to your Front Desk, Website, GDS and Global Booking Networks via MyPMS
Priceline Contract Rates | How do I participate in the Priceline Contract Rate Program?
(5)Accounting and Tax Issues
Desktop PMS Reports | How can I see a sample of some reports?
My property is tax inclusive and I need to change my tax rate. How do I update it properly
(4)Point of Sale/MyCard (credit​cards, hardware, etc.)
How secure are credit card transactions? Is BookingCenter PCI compliant? The Visa Stored Credential Mandate
Mixing Credit Card machines with use of Add Receipts using AuthNet
(13)Website Bookings
How do I tell my webmaster how to put 'Book Now' buttons on my website?
Online Bookings: How do I cancel a Website, GDS or Global Booking Network Booking?
(3)Training
How do I learn on my own?
Can I get on-site training?
(4)Reporting
Desktop PMS Reports | How can I see a sample of some reports?
Reports | High Balance Report
(1)Security and Encryption
Right to be Forgotten by a Guest, How Can BookingCenter Assist?
(2)Letters and Guest Marketing
Can I run a Guest Marketing campaign with the Management Tool?
Survey guests for pubic health or legal compliance (COVD-19 health survey, for example)
(1)Backups
How is my data backed up in the Management Tool?
Updates and Upgrades
(13)Travel Agents
GDS and OTA Bookings | What can they do for me?
Online Bookings | Cancellations and Fees

Yield Management Module - Using Automated Yield Management
MyPMS and Management Tool customers can use automated yield management via the Yield Management Module. Details can be found at: http://www.bookingcenter.com/interfaces-and-modules/yield-management/ [http://www.bookingcenter.com/interfaces-and-modules/...
Booking.com Direct | Discrepancy with booking times
WHY IS THERE A DISCREPANCY BETWEEN THE RESERVATIONS CREATED TIME AS DISPLAYEDIN MYPMS AND THEBOOKING.COM EXTRANET? If you are a Booking.com OTA Contract Rate property that is interfacing with BookingCenter's PMS software, you may see that there is a dis...
How to Add a User to Your Support Area Login
When we activate a BookingCenter property, we add the main user to the 'company' so that that user can login to https://support.bookingcenter.com [https://support.bookingcenter.com] and 'Submit a Ticket' to our support staff and track issues with answers....
Tax Rounding Using Discreet and Bundled Taxes
Properties can place many tax values on their RENT Item (rate applied as a Charge nightly). BookingCenter rounds most currencies to the third decimal point, to leave a 2-decimal value. We follow the generally-accepted norms in how rounding occurs: .005 up...
mybooking Log records via Self Check-in and eSign events
With the release of Self Checkin [https://www.bookingcenter.com/selfcheckin/] and eSign [https://www.bookingcenter.com/esign-digital-document-signing/], it is possible to send your Guests to https://mybooking.bookingcenter.com [https://docs.bookingcenter....