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Knowledgebase : Channel Manager > Travel Agents
The Global Distribution System (GDS) is an international, interconnected network of traditional travel agents and online travel agent (OTA) websites. Because the traditional GDS systems are only a fraction of the ways people research and book travel these...
ONLINE BOOKING CANCELLATIONS AND FEES (WEBSITE, GDS OR OTA CHANNELS) Any booking made outside your property, or via your website, through the GDS or OTA Channels, are considered the primary travel relationship (or channel) between the guest and that GDS/...
BookingCenter gives you the flexibility to allocate special rates, rooms, and number of rooms to each specific agent. This is especially helpful when off-setting some costs that come with certain agents. RATE LOADING FOR AGENTS (ALSO KNOWN AS CHANNELS):...
WHAT IS THE BEST WAY TO CANCEL, MODIFY, OR 'NO SHOW' A GDS OR OTA BOOKING? * If a guest contacts you directly to modify or cancel a future reservation, please direct them to make the modification or cancellation with the agent they created the booking...
HOW TO SELL THROUGH WHOLESALE AND CALL CENTER AGENTS AND USE THE AGENTS AREA AT HTTP://AGENTS.BOOKINGCENTER.COM/ For a call center application, or working with one or more Agents directly, a property (or group) can use the 'Agents Area' at: http://agents...
HOW CAN I PARTICIPATE IN THE AGODA.COM NETRATE PROGRAM? [HTTPS://DOCS.BOOKINGCENTER.COM/DISPLAY/MYPMS/AGODA+NET+RATE+PROGRAM] Agoda is one of Asia's top hotel booking sites. Please find the steps below to enrol your hotel with Agoda. Once you are live al...
When BookingCenter saves a booking, we also save detailed tax information when booked via the Booking Engine. We break out and show the guests the taxes to be paid, according to the tax settings. This is done regardless of whether the property is set to '...
HOW TO DETERMINE WHAT SOURCE GENERATED A BOOKING: WEBSITE, GDS NETWORK, OTACONTRACTRATE, NEGOTIATED RATE, IN-HOUSE PROMOTIONS? Because bookings come from BookingCenter form numerous places, it can be hard to differentiate between different types of booki...
It is not uncommon for a customer who is switching to BookingCenter to already use another company's Channel Manager to connect to an OTA Contract Rate, such as Booking.com or Expedia. To avoid disruptions or problems, you will have to inform your Marke...
WEBINAR RECORDING - JULY 9, 2014 TAKE THE NEXT STEP IN GLOBAL DISTRIBUTION. GET MORE OUT OF YOUR OTA CHANNELS! The BookingCenter Contract Rates Program facilitates a direct connection for preferred placement on major OTA search engines like Booking.co...
ALLOCATE SPECIFIC ROOM TYPES,ROOMS AND RATES TO AGENT CHANNELS A Room Type/Rate Plan allocation controls the availability of Rooms and the Rates you offer to each channel. Room Type/Rate Plan allocations are also used to sell packages, discounted rates ...
We offer a full host of online distribution connections and programs. Boost your online marketing strategy with GDS Distribuiton, OTA Connections, and Meta Search. Offer unique rates and availability to multiple online channels with our Channel Manager ...
Sometimes Booking.com sends a fax or email to you when we can't pick up the message. These events usually happen due to network congestion or errors on Booking.com's side. We see them once in awhile, and there is nothing we can do about this, as Booking.c...