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Knowledgebase : Online Bookings
(24)Website Bookings
How do I tell my webmaster how to put 'Book Now' buttons on my website?
Online Bookings | How do online bookings work? How secure is the Booking Engine?
(16)Setup, Demo, and General​Operations
How secure are credit card transactions? Is BookingCenter PCI compliant? The Visa Stored Credential Mandate
Online Bookings | Managing Rates and Availability to your Front Desk, Website, GDS and Global Booking Networks via MyPMS
(8)Third Party Interfaces
Leonardo Image Management Services and BookingCenter
BookingSuite: Connecting BookingSuite to BookingCenter
(5)Travel Agents
Online Bookings | Cancellations and Fees
Online Bookings | GDS and OTA Booking Cancellations and no Shows
(9)Problem Bookings
MyCard | Credit Card I Received Is Not Valid
Bookings: Double Bookings and How to Deal With Them
(2)Billing Statements
Online Bookings | Cancellations and Fees
Adjusting Booking Costs
(7)Point of Sale/MyCard (credit​cards, hardware, etc.)
How secure are credit card transactions? Is BookingCenter PCI compliant? The Visa Stored Credential Mandate
The merchant login ID or password is invalid or the account is inactive on online bookings
(3)Packages
GDS and OTA Bookings | What can they do for me?
What Products Do I Need to Sell Packages Online?
(5)MSO
What does the MSO feature do?
What tracking code do I place on my website to enact the MSO features?
(33)GDS and OTA Channels
GDS and OTA Bookings | What can they do for me?
Online Bookings: How do I cancel a Website, GDS or Global Booking Network Booking?
(14)Allocation to Agent Channels
Online Bookings | Managing Rates and Availability to your Front Desk, Website, GDS and Global Booking Networks via MyPMS
Priceline Contract Rates | How do I participate in the Priceline Contract Rate Program?
(3)Accounting and Tax Issues
Desktop PMS Reports | How can I see a sample of some reports?
Apply Taxes to Online Deposits

Facebook: Adding the Booking Engine to Your Facebook Listing
Any BookingCenter customer can create their own Facebook engine via use of the Facebook coding tools. To use the BookingCenter-designed App for Facebook and have us assist you in placing it on your Facebook page or analyze its effectiveness, the 'Premium ...
Tracking Requests, Admin, XML, and specific User Activity in Logs
When bookings are made, there is a log saved for MyPMS users in the 'Edited By' column of the Log. Bookings made by your staff should be obvious, such as 'BOB_M' was made by your user Bob_M at that time specified. We define the other users you may notic...
Understanding the XML Web Services From BookingCenter
BookingCenter provides an API_ _(Application Programming Interface) to interact with our Property management Systems and our Central Reservation Service. The XML we provide allows us, or your developer, to create your own unique 'wrapper' (or 'web service...
How to Add a User to Your Support Area Login
When we activate a BookingCenter property, we add the main user to the 'company' so that that user can login to https://support.bookingcenter.com [https://support.bookingcenter.com] and 'Submit a Ticket' to our support staff and track issues with answers....
Why do I get some online bookings when I have set rooms as Out of...
With the COVID reality, a number of properties are utilizing the Out of Order (OOO) functionality to space out guests and rooms. BookingCenter sends all OOO updates to all sites, but please note that what may appear to be an overbooking for a room set as ...