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Knowledgebase : Online Bookings > Setup, Demo, and General Operations
HOW SECURE ARE CREDIT CARD TRANSACTIONS? IS BOOKINGCENTER PCI COMPLIANT? The BookingCenter system is behind our corporate firewall, runs with strict security permissions, and is monitored 24 hours a day, 7 days a week by our staff in Canada, Australia, a...
To manage rooms and rates to your Front Desk, GDS or Website from MyPMS, you have three choices. 1. AGENT ALLOCATIONS: Go to Setup | Relationships |Agent Relationships. Use the 'allocation' method to allocate your Room Types, at specific Rates, to each ...
WHAT AM I SUPPOSED TO DO WHEN I UPDATE MY PROPERTY’S INFORMATION (ROOMS, RATES, POLICY, MARKETING INFORMATION, IMAGES, ETC)? The Global Booking Network has a 'real time' link to BookingCenter with respect to your rates and availability calendar. Un...
PLACING TYPE, THUMBNAIL, AND PROPERTY IMAGES IN THE MEMBERS/SETUP AREAS Each Room type is allowed 1 image. In some cases, it is attractive to make a collage of images. If you are selling through the GDS, you are NOT allowed to use collages - each Room mu...
MAKING 'QUICK RESERVATION' HTML FOR YOUR WEBSITE Web traffic analysis shows that each page of a property website ought to have a clear 'call to action' accepting "Arrival Date" and "Departure Date" and, when submitted, the user gets availability results...
TURNING AGENTS INTO WHOLESALE AGENTS TO BOOK ONLINE FOR THEIR ACCOUNTS We have a simple way for your agents to book so that the Agent can maintain the relationship with the Guest, if you wish. We call it a Wholesale Agent. This is a special Agent that ca...
NOTIFICATION AND CREDENTIALS FOR PARTNER BOOKINGS VIA XML BookingCenter supports notifying when an online booking is received for a Site. An online booking is one that is made via a website, mobile device, GDS, or an OTA such as Expedia or Booking.com. W...
MEETING THE ADA TITLE III REGULATORY CHANGES Changes made to the ADA Title III regulations for places of lodging require many properties to change portions of their business model to maintain compliance. While there are no technology changes required b...
MyPMS and Management Tool customers can use automated yield management via the Yield Management Module. Details can be found at: http://www.bookingcenter.com/interfaces-and-modules/yield-management/ [http://www.bookingcenter.com/interfaces-and-modules/...
What Happens if I Change my Property Name? Whenever a property who is listed in various OTA and GDS channels decides to change their name, there are a number of ramifications, so plan accordingly. • define a date when the name change will be offi...
Often we get asked how to make a rate available only for a specific time period. There are a few ways to do it, depending on which tools you use: 1) If it's a Package Rate (which requires the Packaging Module [https://www.bookingcenter.com/interfaces-an...
Latitude and Longitude - if you upload your property to the Global Booking systems, then you must enter your property's Latitude and Longitude. This will indicate your location by many trael systems and is also used to create a list of Airports in the ...
BookingCenter's products - MyPMS, Desktop PMS, and Channel Manager Tool - can maintain separate deposit and cancellation policies in the following places: * Inside your PMS (for example, one confirm letter has a 50% deposit and another can be setup to ...
Manage and prepare for OVER bookings from Networks such as OTAs and GDS' All BookingCenter systems have a Room, a Room Type, and Rate called OVER. None of these can be edited or deleted, as the Central Reservation Service uses these to assign any
If a customer request their "Right to be Forgotten", we send them to the Property who _may_ had a booking with them, and that property can remove them, as documented in the Privacy Page below. Thus, the right can be retrieved via the place the Guest made ...