RSS Feed
Knowledgebase : Online Bookings > Website Bookings
We have written a simple 'How To' on how to put 'Book Now' buttons on a website at Add Website Booking Buttons [http://www.bookingcenter.com/interfaces-and-modules/booking-engine-customization-options-and-help/add-website-booking-buttons/]. This page expl...
* BookingCenter is a complete Property Management System - it runs through a web browser, as a single computer, or on your Local Area Network. The PMS manages the day-to-day functions of any hospitality business and seamlessly integrates into the BookingC...
TO CANCEL A BOOKING FROM MY WEBSITE When a booking comes from your website or any other non-commissionable sales channel, then follow the instructions below for cancelling. If a booking is an OTA or GDS booking, and needs to be canceled or modified, fo...
WHAT CUSTOMIZATION OPTIONS DO I HAVE FOR THE BOOKING ENGINE? Any BookingCenter customer can customize the 'look and feel' of the booking engine by using one of the 3 approaches described below: 1. Use the BookingCenter software to alter the features of...
Showing Paid and Unpaid Deposits With and Without Taxes Because BookingCenter can charge an online booking a deposit value (a percentage of the cost or the first night stay) at time of booking WITH and WITHOUT tax, you need to be aware of what was/was no...
How to Avoid Over-Writing Guest Details When an Email is Used for Multiple Bookings When an online booking occurs, the Guest Email address is intended to work just like the Property Management System in the sense that it uses a unique Guest to represent ...
All online bookings that PROCESS credit card deposits at the time of booking are set as status: confirmed. This only applies to users using one of our Point of Sale products who receives an authorization for an amount equal to their deposit policy. All ...
WHAT ARE THE SYSTEM REQUIREMENTS TO USE BOOKINGCENTER? What are the system requirements to use BookingCenter? MyPMS -------- * Internet Explorer versions are not supported, please_ USE EDGE_ (why we don't support IE: https://medium.com/@burger.neal/t...
Customers will come to you from one of four places: * New bookings will come through your property's marketing efforts. Visitors to your website will click a 'Book It' or 'Check Availability' button to make and confirm their booking. We enable your we...
How do I get paid for my bookings? You receive payment based upon your standard business model. If you are providing a room rental, you receive payment information from your customers who book online. If you have a cancellation or a nonrefundable policy,...
MULTI ROOM BOOKING SEQUENTIAL NUMBERS AND GUARANTEE BY When a multi room booking occurs, through the GDS or a web site, the bookings are numbered numerically, such as 8GN6L7RKJ4J-1W (the first room booking), 8GN6L7RKJ4J-2W (the second room booking), 8GN6...
CUSTOM DATE, ROOM TYPE, DURATION, ARRIVAL, ETC QUERIES FOR USE UNDER 'BOOK NOW' BUTTONS Working With URLS to Enable Specific Actions The BookingCenter Central Reservation Systems (CRS) provides the ability for webmasters and developers to make specific...
What does the 'Show me All Available' button do When a guests search for availability from the request server link from the property website fails to return any results, guests will see a Show me All Available button. This button resubmits t...
Travelers who make requests for rooms at your website can not over ride a 'Minimum or Maximum stay' restriction set for a specific rate for a specific date. But there are times when you may want to make guests aware that there are other rates they could b...
"THANK YOU FOR BOOKING" MESSAGE AND OTHER MESSAGES FOR ONLINE BOOKINGS At the final screen of an online booking, you can add any message you wish to appear by adding it as the "Thank you for Booking"Message in the Marketing and Policies area of the Setup...
MAKING 'QUICK RESERVATION' HTML FOR YOUR WEBSITE Web traffic analysis shows that each page of a property website ought to have a clear 'call to action' accepting "Arrival Date" and "Departure Date" and, when submitted, the user gets availability results...
SELLING BY SPECIFIC ROOMS OR ROOM TYPES BookingCenter supports two basic modes for configuring the Booking Engine. 1) Sell by Rooms. With this option, the guest doesn't have to select how many rooms desired in a booking. They can only book one room at ...
When the Booking Engine is configured to require a guest to enter the number of adults/children/infants on the inquiry screen (when requesting available rooms), they are then forced to enter it again on the Confirm screen where the system requests numbers...
Please note that minimum lead times work differently on the BookingCenter Booking Engine, on the GDS/IDS, and OTA channels (i.e. Booking.com, Expedia.com). Please find a summary on each below. 1. FOR PROPERTIES USING THE BOOKINGCENTER BOOKING ENGINE: Y...
MyPMS and Management Tool customers can offer Promo Codes to guests on a website booking engine. These Promo Codes can be used to deliver specific or discounted rate plans or packages by using a local Agent and then mapping that 'promo code' to the Agents...
CAN MY MOBILE VIEWERS EXPERIENCE THE BOOKING ENGINE OPTIMIZED FOR A MOBILE DEVICE? The BookingCenter Booking Engine automatically adjusts to a mobile browser such as an iPhone, iPad, or Android phone. You do not need to do any extra coding - just experie...
HOW TO DETERMINE WHAT SOURCE GENERATED A BOOKING: WEBSITE, GDS NETWORK, OTACONTRACTRATE, NEGOTIATED RATE, IN-HOUSE PROMOTIONS? Because bookings come from BookingCenter form numerous places, it can be hard to differentiate between different types of booki...
When bookings are made, there is a log saved for MyPMS users in the 'Edited By' column of the Log. Bookings made by your staff should be obvious, such as 'BOB_M' was made by your user Bob_M at that time specified. We define the other users you may notic...
BookingCenter's products - MyPMS, Desktop PMS, and Channel Manager Tool - can maintain separate deposit and cancellation policies in the following places: * Inside your PMS (for example, one confirm letter has a 50% deposit and another can be setup to ...