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Knowledgebase : Desktop PMS > GDS and OTA Channels
The Global Distribution System (GDS) is an international, interconnected network of traditional travel agents and online travel agent (OTA) websites. Because the traditional GDS systems are only a fraction of the ways people research and book travel these...
TO CANCEL A BOOKING FROM MY WEBSITE When a booking comes from your website or any other non-commissionable sales channel, then follow the instructions below for cancelling. If a booking is an OTA or GDS booking, and needs to be canceled or modified, fo...
OTA (Online Travel Agent) Contract Rate programs are direct contracts between your property and a mass internet travel agent such as Booking.com, Hotwire, Expedia, and Priceline, as well as dozens of others. This direct contract enables you to build a per...
ONLINE BOOKING CANCELLATIONS AND FEES (WEBSITE, GDS OR OTA CHANNELS) Any booking made outside your property's website through the GDS or OTA Channels, considers the primary travel relationship (or channel) to be between the guest and that GDS/OTA source....
BookingCenter gives you the flexibility to allocate special rates, rooms, and number of rooms to each specific agent. This is especially helpful when off-setting some costs that come with certain agents. RATE LOADING FOR AGENTS (ALSO KNOWN AS CHANNELS):...
WHAT IS THE BEST WAY TO CANCEL OR MODIFY A GDS OR OTA BOOKING? * If a guest contacts you directly to modify or cancel a future reservation, please direct them to make the modification or cancellation with the agent they created the booking with. For e...
WHAT AM I SUPPOSED TO DO WHEN I UPDATE MY PROPERTY’S INFORMATION (ROOMS, RATES, POLICY, MARKETING INFORMATION, IMAGES, ETC)? The Global Booking Network has a 'real time' link to BookingCenter with respect to your rates and availability calendar. Un...
When BookingCenter saves a booking, we also save detailed tax information when booked via the Booking Engine. We break out and show the guests the taxes to be paid, according to the tax settings. This is done regardless of whether the property is set to '...
HOW TO DETERMINE WHAT SOURCE GENERATED A BOOKING: WEBSITE, GDS NETWORK, OTACONTRACTRATE, NEGOTIATED RATE, IN-HOUSE PROMOTIONS? Because bookings come from BookingCenter form numerous places, it can be hard to differentiate between different types of booki...
It is not uncommon for a customer who is switching to BookingCenter to already use another company's Channel Manager to connect to an OTA Contract Rate, such as Booking.com or Expedia. To avoid disruptions or problems, you will have to inform your Marke...
All GDS booking will have a similar confirmation number. Something like 9M519LP2AN1W (a mix of letters and numbers). The GDS entity that makes the booking usually has no reference to this booking number and instead reference their own internally created b...
WEBINAR RECORDING - JULY 9, 2014 TAKE THE NEXT STEP IN GLOBAL DISTRIBUTION. GET MORE OUT OF YOUR OTA CHANNELS! The BookingCenter Contract Rates Program facilitates a direct connection for preferred placement on major OTA search engines like Booking.co...
If you have joined the GDS Network, but you are finding that your GDS bookings may not be populating as much as you would like them to be, here are a few tips: 1.) Make your GDS profile more descriptive, exact, well-rounded. Make sure to describe your r...
ALLOCATE SPECIFIC ROOM TYPES,ROOMS AND RATES TO AGENT CHANNELS A Room Type/Rate Plan allocation controls the availability of Rooms and the Rates you offer to each channel. Room Type/Rate Plan allocations are also used to sell packages, discounted rates ...
WHY IS THERE A DISCREPANCY BETWEEN THE RESERVATIONS CREATED TIME AS DISPLAYEDIN MYPMS AND THEBOOKING.COM EXTRANET? If you are a Booking.com OTA Contract Rate property that is interfacing with BookingCenter's PMS software, you may see that there is a dis...
OTA CONTRACT RATES: HOW TO MANAGE BOOKINGS MADE PRIOR TO YOUR CURRENT OTA CONNECTION When property adds an interface to a connection, this for all intensive purposes is considered a brand new connection. This is true when you add BookingCenter as your i...
Currently SynXis does not support restrictions via derived rates. Rates from BookingCenter to SynXis for derived rates will correctly display, but not restrictions (Closed to Arrival, minimum length of stay, closed flag). For example, if you are sending...
We offer a full host of online distribution connections and programs. Boost your online marketing strategy with GDS Distribuiton, OTA Connections, and Meta Search. Offer unique rates and availability to multiple online channels with our Channel Manager ...