The Global Distribution System (GDS) is an international,
interconnected network of traditional travel agents and online travel
agent (OTA) websites. Because the traditional GDS systems are only a
fraction of the ways people research and book travel these...
TO CANCEL A BOOKING FROM MY WEBSITE
When a booking comes from your website or any other
non-commissionable sales channel, then follow the instructions below
for cancelling.
If a booking is an OTA or GDS booking, and needs to be canceled or
modified, fo...
OTA (Online Travel Agent) Contract Rate programs are direct contracts
between your property and a mass internet travel agent such as
Booking.com, Hotwire, Expedia, and Priceline, as well as dozens of
others. This direct contract enables you to build a per...
ONLINE BOOKING CANCELLATIONS AND FEES (WEBSITE, GDS OR OTA CHANNELS)
Any booking made outside your property, or via your website, through
the GDS or OTA Channels, are considered the primary travel
relationship (or channel) between the guest and that GDS/...
BookingCenter gives you the flexibility to allocate special rates,
rooms, and number of rooms to each specific agent. This is especially
helpful when off-setting some costs that come with certain agents.
RATE LOADING FOR AGENTS (ALSO KNOWN AS CHANNELS):...
WHAT IS THE BEST WAY TO CANCEL, MODIFY, OR 'NO SHOW' A GDS OR OTA
BOOKING?
*
If a guest contacts you directly to modify or cancel a future
reservation, please direct them to make the modification or
cancellation with the agent they created the booking...
WHAT AM I SUPPOSED TO DO WHEN I UPDATE MY PROPERTY’S INFORMATION
(ROOMS, RATES, POLICY, MARKETING INFORMATION, IMAGES, ETC)?
The Global Booking Network has a 'real time' link to BookingCenter
with respect to your rates and availability calendar. Un...
When BookingCenter saves a booking, we also save detailed tax
information when booked via the Booking Engine. We break out and show
the guests the taxes to be paid, according to the tax settings. This
is done regardless of whether the property is set to '...
HOW TO DETERMINE WHAT SOURCE GENERATED A BOOKING: WEBSITE, GDS
NETWORK, OTACONTRACTRATE, NEGOTIATED RATE, IN-HOUSE PROMOTIONS?
Because bookings come from BookingCenter form numerous places, it can
be hard to differentiate between different types of booki...
It is not uncommon for a customer who is switching to BookingCenter to
already use another company's Channel Manager to connect to an OTA
Contract Rate, such as Booking.com or Expedia.
To avoid disruptions or problems, you will have to inform your Marke...
All GDS booking will have a similar confirmation number. Something
like 9M519LP2AN1W (a mix of letters and numbers). The GDS entity that
makes the booking usually has no reference to this booking number and
instead reference their own internally created b...
WEBINAR RECORDING - JULY 9, 2014
TAKE THE NEXT STEP IN GLOBAL DISTRIBUTION. GET MORE OUT OF YOUR OTA
CHANNELS!
The BookingCenter Contract Rates Program facilitates a direct
connection for preferred placement on major OTA search engines like
Booking.co...
If you have joined the GDS Network, but you are finding that your GDS
bookings may not be populating as much as you would like them to be,
here are a few tips:
1.) Make your GDS profile more descriptive, exact, well-rounded. Make
sure to describe your r...
ALLOCATE SPECIFIC ROOM TYPES,ROOMS AND RATES TO AGENT CHANNELS
A Room Type/Rate Plan allocation controls the availability of Rooms
and the Rates you offer to each channel. Room Type/Rate Plan
allocations are also used to sell packages, discounted rates ...
WHY IS THERE A DISCREPANCY BETWEEN THE RESERVATIONS CREATED TIME AS
DISPLAYEDIN MYPMS AND THEBOOKING.COM EXTRANET?
If you are a Booking.com OTA Contract Rate property that is
interfacing with BookingCenter's PMS software, you may see that there
is a dis...
OTA CONTRACT RATES: HOW TO MANAGE BOOKINGS MADE PRIOR TO YOUR CURRENT
OTA CONNECTION
When property adds an interface to a connection, this for all
intensive purposes is considered a brand new connection. This is true
when you add BookingCenter as your i...
Currently SynXis does not support restrictions via derived rates.
Rates from BookingCenter to SynXis for derived rates will correctly
display, but not restrictions (Closed to Arrival, minimum length of
stay, closed flag).
For example, if you are sending...
We offer a full host of online distribution connections and programs.
Boost your online marketing strategy with GDS Distribuiton, OTA
Connections, and Meta Search.
Offer unique rates and availability to multiple online channels with
our Channel Manager ...
With the COVID reality, a number of properties are utilizing the Out
of Order (OOO) functionality to space out guests and rooms.
BookingCenter sends all OOO updates to all sites, but please note that
what may appear to be an overbooking for a room set as ...
