HOW SECURE ARE CREDIT CARD TRANSACTIONS? IS BOOKINGCENTER PCI COMPLIANT? The BookingCenter system is behind our corporate firewall, runs with strict security permissions, and is monitored 24 hours a day, 7 days a week by our staff in Canada, Australia, a...

The merchant login ID or password is invalid or the account is inactive on online bookings This is due to the Gateway Account no longer working. It was closed - usually due to its balance past due after 30 days. It is your responsibility tp pay your Ga...

Forcing a customer to provide the CVV2 for online bookings at YOUR website is feasible, as BookingCenter can act as your storefront and process the CVV2 in real-time according to the rules of the card issuing banks. However, forcing travel agents to pl...

WHAT DEPOSIT OPTIONS DO I HAVE FOR ONLINE BOOKINGS? The 4 deposit options for online bookings include: * 1-night deposit. This will take the ADR and make that the deposit. * A percentage. This will take the total cost of the booking, multiple a % o...

CREDIT CARD CHARGE OR REFUND ERROR WHEN USING A NET RATE CREDIT CARD (EXPEDIA, ORBITZ, ETC) Whenever a Net Rate company provides a credit card for a guest stay, it is nearly always a 'one time credit card', good for only 2 weeks between check out date an...

Test Credit Cards Used for Online Bookings Each credit card company (Visa, MasterCard, American Express, etc) provides test credit card numbers to developers that can pass what is called 'CRC checking' but are not valid for obtaining authorizat...

When customers use our Payment Gateways (https://www.bookingcenter.com/interfaces-and-modules/mycard/ [https://www.bookingcenter.com/interfaces-and-modules/mycard/]) to charge a deposit via credit card, there are times when the card submitted cannot obtai...