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Nov
2
MyPMS Release - November 2, 2016 at 10 p.m. PST
Posted by Erica Johnson on 02 Nov 2016 10:19 PM

In this latest release you will see enhancements to

Rate Management, Rate Grid, Booking Details and several bug fixes!

 

This latest release introduces several enhancements, as well as some important bug fixes, all of which are detailed below and in MyPMS Release Notes - November 2, 2016.

Service downtime will be no more than 30 minutes, so please plan accordingly. There is nothing you need to do to prepare for this update. However, we do recommend printing out any registration letters for guests who are checking in late.

A notice of the scheduled downtime will be posted for all MyPMS Users on the Front Desk in the "System Messages" area prior to service interruption.

As a reminder, after a MyPMS new software release, it is a good idea to clear your website browsing history or cache.Typically, browser cache issues can affect the ability of MyPMS to perform certain tasks which can be easily fixed by clearing the cache in your browsers. See detailed instructions at Clear Cache in Web Browser

We are here at +1-707-874-3922 Ext. 202 and https://support.bookingcenter.com to assist in any way.


MAJOR ENHANCEMENTS! 

Rate Grid - Change Rates, Sort by Agent:  We have made major enhancements to the Rate Grid! The Rate Grid is now dynamic, giving you the ability to change a rate just by clicking on the rate for a specific day. See Rate Grid - Daily Rate Change We have also added a new sort feature by "Agent" making it easier to view rates allocated to each channel. See Rate Grid

Booking.com RateIntelligence and RateManager: We are excited to announce that the Booking.com/BookingSuite RateIntelligence and RateManager Tools  are now integrated into MyPMS. All Booking.com Direct customers can now activate and use these Rate tools directly in MyPMS. Learn more! Booking.com | RateManager/RateIntelligence

NEW FEATURES

  • Booking and Guest Comments: We have increased the size of these fields in the Booking Details for easier entry and readability. See Booking Data

  • 'Print Registration' button for Arrivals. On bookings with today's arrival date (in arrivals list), a 'Print Registration" button will now display next to "Save and Check-in' at the bottom of each booking. See Booking Action Buttons

  • Rate Grid: The "Default Rate" column has been replaced by the Rate Type, making it easier to see whether a Rate is a Parent or Child Rate. See Rate Grid


IMPORTANT UPDATE

Credit Card Retention Policy: In order to increase security for credit card data, we have implemented a Credit Card Retention Policy for Credit Card Numbers stored in Bookings. What this means is that Credit Card numbers will be retained for a period of 30, 60 or 90 Days after guest check-out and then automatically purged from the system after the designated retention period. The retention period (30 -90 days) depends on the setting you choose in MyPMS. For instructions, see General Settings  

Note: The last four digits of the Card Card # used for payment in the booking will be retained.


We are pleased to announce that the following software bugs were fixed in this release:

  • Booking Comments lists comment 3 times on bookings with next day's date.
  • In House Guest Ledger did not display Departures.
  • Booking comments Report: When choosing "all" , the results created duplicates and bookings with no comments
  • Multi- rate entry was not recording correctly in Booking Log.
  • Cancel a Booking button not working
  • When editing Yielded Rates, rates reverting to default.

Read more »



Oct
10
Webinar Recording Available
Posted by Erica Johnson on 10 Oct 2016 01:56 PM

Miss the last Webinar?

 

Learn How to Make Online Distribution Work For You

Find the right Channel mix for your property: GDS, OTA and Negotiated Rates

 Online Distribution Channels

 

Watch Webinar Recording

 

Thank you for attending our last Webinar on GDS, OTA and Negotiated Rates! If you would like to see it again, share it with a co-worker or couldn't make it to the webinar, you can view the recording on our YouTube Channel

Look for more webinars in the coming months on Yield Management, MyCard, Rate Management and more. We hope you can attend!

If you have any questions about online distribution channels, feel free to contact Ryan Timms at 707-874-3922 Ext. 209 or ryan@BookingCenter.com.

In Partnership, The BookingCenter Team

 

Topics Covered in Webinar

  • Create an online distribution strategy that is right for your property.
  • Increase bookings with GDS distribution, OTA Connections and Negotiated Rates.
  • Optimize Channel Management and inventory allocations in your PMS.
  • Learn how easy it is to connect your PMS directly to Booking.com and Expedia.

Read more »



Oct
5
MyPMS Release - October 5, 2016 at 10 p.m. PST
Posted by Erica Johnson on 05 Oct 2016 06:43 AM

In this latest release you will see enhancements to

Manage Rates, Reports, Sort Lists and more!

 

This latest release introduces several enhancements, as well as some important bug fixes, all of which are detailed below and in MyPMS Release Notes - October 5, 2016.

Service downtime will be no more than 30 minutes, so please plan accordingly. There is nothing you need to do to prepare for this update. However, we do recommend printing out any registration letters for guests who are checking in late.

A notice of the scheduled downtime will be posted for all MyPMS Users on the Front Desk in the "System Messages" area prior to service interruption.

As a reminder, after a MyPMS new software release, it is a good idea to clear your website browsing history or cache.Typically, browser cache issues can affect the ability of MyPMS to perform certain tasks which can be easily fixed by clearing the cache in your browsers. See detailed instructions at Clear Cache in Web Browser

We are here at +1-707-874-3922 Ext. 202 and https://support.bookingcenter.com to assist in any way.


MyPMS ENHANCEMENTS

MAJOR ENHANCEMENT! Manage Multiple Rates: Get ready for a major upgrade to Manage Rates in MyPMS with our new Manage Multiple Rates function. You can now manage rates individually, Manage Single Rate Plan, or change multiple rates at the same time using a % or $ adjustment. See Manage Multiple Rate Plans

NEW! Tax Transactions Report. This new report displays every taxable transaction posted during the time period selected with the transaction amount and the tax amount charged to that transaction. See Tax Transactions Report

  • Manage Rates - Weekly rates Flag. Make managing rates easier. If you don't use weekly rates, we have given you the ability to "hide" the weekly rates from the Manage Rates screen making it faster to change rates. Turn this setting on by using the new "Weekly Rates" Flag in the Booking Engine Settings. See Weekly Rates

  • Print All Reg Cards by Room. We have added "Room" to the sort options for the Print All Reg Cards Report giving you the ability to sort and print the report by last name or room. See Print All Reg Cards

  • Tape Chart Session Date. Now, after making and completing a new booking from Tape Chart, you will return to the same date on the Tape Chart where you started. See Tape Chart - New Booking

  • Arrival, In House, Departure drop-down lists. You can now sort the bookings in these drop-downs alphabetically by Last Name or sequentially by Room. See Arrivals, In house, Departures

  • Group Bookings Sort: When searching for Group Bookings, you can now sort by Group Booking Title as well as by Group name. See Group Bookings

  • Delete Room Type - When attempting to delete a room type from the Setup area, a warning message will now pop up reminding the user that deleting the room type will cause all bookings to lose room type assignments.and that all future bookings need to be assigned to new room types. See Delete Room Type
    • Add Rate and Total to Add Room: The "Add Room" function in the Group Booking Engine now displays the Room Rate and Reservation total when a guest is making a booking. All properties using the BookingCenter booking engine has a booking engine for groups. Learn how to use the  Group Booking Engine.

  • Owner Login: Each unit owner can now go to https://owners.bookingcenter.com and log in to see their details, bookings, commissions and reports. Learn more about Owner Login


Important Update

In this latest release we have implemented a three-year window on MyPMS Reservations. This limits how far Individual and Group Bookings reservations can be entered into MyPMS. Therefore, the system will only allow you to enter bookings three years in advance. Please let us know if you have any questions.


We are pleased to announce that the following software bugs were fixed in this release:

  1. Tax exempt report now includes bookings paid by Direct Bill.
  2. Additional Taxes now calculates 3 decimals places
  3. Booking Comments with extra carriage return does not prevent new bookings or saving bookings.
  4. Setting a room to 'Select from List' retains the room type assignment.

Read more »



Sep
23
Upcoming Webinar: Wednesday, Oct. 5, 2016, 11:00 AM PST
Posted by Erica Johnson on 23 Sep 2016 04:06 PM

 

Online Distribution Channels

Learn How to Make Online Distribution Work For You

Find the right Channel mix for your property: GDS, OTA and Negotiated Rates

Wednesday, October 5, 2016 at 2:00 PM EST/11:00 AM PST

REGISTER NOW

 

Topics covered in this Webinar:

  • Create an online distribution strategy that is right for your property.
  • Increase bookings with GDS distribution, OTA Connections and Negotiated Rates.
  • Optimize Channel Management and inventory allocations in your PMS.
  • Learn how easy it is to connect your PMS directly to Boooking.com and Expedia

 

By the end of 2016, more than 60% of hotel bookings will be made online.

If your property isn’t taking full advantage of online distribution,you could be missing out on increased revenue and productivity. Especially now, with so many online channels to choose from, you can tailor your online distribution to best suit your property needs. As a BookingCenter customer, you have access to the world’s largest online distribution networks (Sabre, Worldspan) and OTA’s like Booking.com, Expedia, Agoda, Asia Rooms, Jetsetter and more. Whether you are just getting started or want to expand, we are here to guide you through the process!

Join us to get your questions answered and find out how you can create an online distribution strategy that is right for your property.


Read more »



Jul
24
MyPMS Release - July 24, 2016 at 10 p.m. PST
Posted by Erica Johnson on 24 Jul 2016 09:59 AM

In this latest release you will see enhancements to

New Bookings, Reports, Group Booking Engine, Users and MyCard

This latest release introduces several enhancements, as well as some important bug fixes, all of which are detailed below and in MyPMS Release Notes - July 24, 2016.

Service downtime will be no more than 30 minutes, so please plan accordingly. There is nothing you need to do to prepare for this update. However, we do recommend printing out any registration letters for guests who are checking in late.

A notice of the scheduled downtime will be posted for all MyPMS Users on the Front Desk in the "System Messages" area prior to service interruption.

As a reminder, after a MyPMS new software release, it is a good idea to clear your website browsing history or cache.Typically, browser cache issues can affect the ability of MyPMS to perform certain tasks which can be easily fixed by clearing the cache in your browsers. See detailed instructions at Clear Cache in Web Browser

We are here at +1-707-874-3922 Ext. 202 and https://support.bookingcenter.com to assist in any way.


MyPMS ENHANCEMENTS

  • Guest History link on New Booking Window: Easily look up Guest HIstory when making a new booking. Enter Guest Name and click the Guest History link to see all history for that particular guest. See New Booking Guest Information
  • Daily Report - "Bookings with Unassigned Rooms": This new report gives you a running list of all future bookings (Confirmed and Unconfirmed) that do not have a room assigned. See Bookings with Unassigned Rooms Report
  • Sort Active and Inactive Users: Users are now displayed in an "Active" or "Inactive" User list to make keeping track of active users easier. See Users
  • Group Booking Engine:
    • Display Room Rate and Total: The "Add Room" function in the Group Booking Engine now displays the Room Rate and Reservation total when a guest is making a booking. See Using Group Booking Engine
    • Display or hide "Rooming List" from Guests on the Group Booking Engine. See Customize Group Booking Engine
  • Owner Login: Each unit owner can now go to https://owners.bookingcenter.com and log in to see their details, bookings, commissions and reports. Learn more about Owner Login

  • MyCARD Customers: To prepare for certification of PAX devices for EMV and NFC (near field communication such as, Applepay or Googlepay), we have added a “NFC/EMV Reader” setting in SETUP | PMS | SETUP. See Setup

    • If set your property is set to YES, then 2 buttons will appear in the Manage Credit Cards window: 1). Swipe and NFC and, 2) Pin Card

    • For properties with multiple PAX Reader devices:. A new menu Item for Pax Devices with a "List Type" of devices and a 'Details" page for details to be verified/edited


We are pleased to announce that the following software bugs were fixed in this release:

  1. Group Letter Merge Fields for Projected Accommodation and Projected Tax were not calculating correctly.

  2. Projected income not calculating correctly when changing to manual rate in New booking window.

  3. Booking By Inquiry Screen showed zero availability if you select "Manual" Rates.

  4. When "Guaranteed By" was blank, an error message was returned when saving a booking.

  5. Group Booking Engine "Add Booking" now reflects system label entries and is spelled out. I.e. Adults/Children/Infants  

  6. Adding a New User returns error if the User ID is already in use. User ID will now be verified in lookup list before saving. 

  7. New USER ID was allowing spaces and "special characters".

  8. Room assignment not changing when a new Room Type selected.

  9. Receipt Types Guarantee By Not Saving With Bookings: Req, XML, and imported

 


Read more »