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Aug
5
Webinar Recording
Posted by Erica Johnson on 05 Aug 2020 07:29 AM

Miss the last Webinar?

Optimizing for Growth through COVID-19 Recovery with Airbnb

Co-hosted by BookingCenter and Airbnb

BookingCenter Airbnb Interface

WATCH WEBINAR RECORDING HERE

This is a challenging time for our industry, but travel is starting to return in a new way. Watch this BookingCenter-Airbnb webinar to learn more about how to set up successful listings with BookingCenter, promote your listings based on Airbnb's latest COVID-19 recovery trends, and ultimately grow your business!‚Äč   Watch Webinar Recording

Get started with BookingCenter's direct two-way Airbnb Interface with automatic booking import, as well as synchronized availability, restriction, and rate updates.

Our team is ready to get your Airbnb Interace connected today. Contact us to get started!

Give us a call at +1-707-874-3922 Ext. 201 or email  sales@BookingCenter.com


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May
8
The HouseKeeping App Webinar Recording Available
Posted by Erica Johnson on 08 May 2020 09:00 AM

Miss the last Webinar?

Mobile HouseKeeping App

Streamline housekeeping, improve workflow, track and analyze tasks in real-time with full PMS integration.

BookingCenter Mobile Self Check-in

WATCH WEBINAR RECORDING HERE

The HouseKeeping App is designed to tightly manage assigning, tracking, and managing Housekeeping in real-time with a supervisory check on rooms before releasing the room to 'Clean'. You can track assignments in real-time with status updates and push notifications to housekeepers and supervisors while streamlining PMS operations by assigning tasks in groups and/or individually. The Housekeeping App also improves workflows with visibility on the status of each room and an easy-to-use Dashboard to inform your Housekeepers how they are performing. Finally, the system enhance hygiene oversight by managing supervisory approval of a 'complete' room clean before the PMS assigns the room 'Clean'.

The HouseKeeping App is a 'scaled down' version of the MyGuest system, specifically for customers who want a robust Housekeeping management system tied in the with MyPMS, but don't need other MyGuest features nor a Concierge interface for your guests. Everything you need to create a “paperless” system to assure Housekeeping remains vital to your operations.

Watch the webinar to learn more about how it works, the key features and how you can customize The HouseKeeping App features to your Front Desk process. This service is fully integrated with your PMS.  Learn more about The HouseKeeping App

Our team is ready to get your HouseKeeping App set up and running today. Contact us to get started!

Give us a call at +1-707-874-3922 Ext. 201 or email  sales@BookingCenter.com


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May
1
Mobile Self Check-in Webinar Recording Available
Posted by Erica Johnson on 01 May 2020 07:45 AM

Miss the last Webinar?

Mobile Self Check-in: Setup and PMS Integration

BookingCenter Mobile Self Check-in

Watch Webinar Recording

Social Distancing is a big issue today, and may continue into the future. Create a "paperless" Front Desk and reduce physical contact with flexible tools to transform your Front Desk paradigm with Self Check-in, Digital Document Signing, Mobile Concierge and our Housekeeping App. Full integration with MyPMS insures "real-time" status updates to booking and payment details, credit card authorizations and Digital Signatures.

BookingCenter’s Self Check-in System lets the Guest update details, payment methods, view policies, digitally sign documents and complete check-in from their mobile device. The process is fully integrated with MyPMS with synchronized status updates, customized messaging. Incorporate eSign – Digital Document Signing if you require a signed Registration Letter and the SMS Module for immediate Text Messaging to Guests (subscription required).

Watch the webinar to learn more about how it works, the key features and how you can customize Mobile Self Check-in to your Front Desk process. This service is fully integrated with your PMS. Learn more about Mobile Self Check-in

Our team will get your property up and running with a customized Self Check-in System to fit your property needs. Contact us to get started!

Give us a call at +1-707-874-3922 Ext. 201 or email  sales@BookingCenter.com


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Apr
13
MyPMS Release Notes April 5, 2020
Posted by Erica Johnson on 13 Apr 2020 09:39 AM
This latest release brings major enhancements to Housekeeping, MyGuest, Reports, Self Check-in, Online Deposits and  more.  We have also updated the Inventory and Package Images to meet ADA Compliance Standards.
 
Read below for details and instructions on how to use these new features or go to MyPMS Release Notes - April 5, 2020
 
We are here at +1-707-874-3922 Ext. 202 and https://support.bookingcenter.com to assist in any way.

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Mar
20
COVID-19 - How BookingCenter can help reassure your guests
Posted by Erica Johnson on 20 Mar 2020 02:52 PM

We know this is a crazy time in the hospitality business and we want to help! BookingCenter has online solutions to help streamline operations and marketing during this ’slow down’, as now may be a good time for strategic planning. Using this crisis for operational improvements can be an investment in the future - as far as any of us know what it will hold.

Our Mobile Front Desk features give you the tools to create a paperless, touchless front desk environment and reduce physical contact by automating important functions like check-in, signing registration cards, taking payments, communicating with Housekeepers and guest communication. 

Here are some areas where BookingCenter's Mobile Front Desk Services can help, as well draw customers to you over the coming months:

Social Distancing in Hospitality
Since ’social distancing’ is a big issue these days, and may continue into the future, I wanted to bring to attention a few items that can calm consumer fears of staying in your property:

  • Self Check-in system allows Guests to bypass the ‘front desk’ or common space and head directly to their rooms.
  •  eSign Digital Document Signing enable Guests to digitally sign and store an unlimited number of contracts, registration forms, etc to avoid ‘in person’ signing when booking or checking in. Since these signed docs are legally-binding and attached to bookings, this makes your property paper-less. Learn more about paperless property management.
  • MyGuest Concierge enables Guests to browse and book local services, hotel amenities, or personal services from their mobile devices; have Requests tracked to the right staff or outside vendor; and communicate electronically to the hotel via our mobile app and/or web app.
  • Integrated EMV allows payment to be made via ‘dip’, ’tap’, or ’swipe’, allowing Guests control over their payment device (whether card or mobile phone) and avoid handling credit cards by your staff. In addition, card fraud tends to increase whenever the economy dips, and MyCard EMV offers additional protections to your company and Guests.

Sanitation and Housekeeping in the Hospitality space is a big issue now
The BookingCenter HouseKeeping app is a subset of MyGuest, BookingCenter's intranet and iOS/Android ‘Guest and Incident Tracking’ product that enables staff to track and manage guest & internal requests in real-time. The HouseKeeping app is designed to better manage Housekeeping within MyPMS. Among it’s key features:

  • Assign Housekeeping tasks, individually or as a group, to Users. This creates Request(s) for each 'Room Clean’ request to the right Housekeeper.
  • Track Housekeeping tasks. Because each request has a ’start time’ and ‘end time’, each Housekeeper tracks how successful they are at cleaning each Room in time.
  • Automate Supervision for Housekeeping tasks. When a Housekeeper has completed work for a specific Room, they can (optionally) set the Request to ‘Review’ status, which triggers a notification to the Housekeeping manager to approve the cleaning. Upon verification, the Room gets set to ‘clean’ via the Housekeeping manager.
  • Stay in sync with the PMS. Each PMS user can visit the Housekeeping page in MyPMS to review the status of each Room so they can know which Rooms will be available to rent in what order.
  • If you wish to notify Guests when their rooms are clean, we provide a WebHook to automate communication to Guests when their Unit is set to 'CLEAN’.

The BookingCenter Team cares a lot about you, so please reach out to us if you need any help with anything or want more info on these and other topics.

Wishing you the best of luck managing through the COVID-19 virus!


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