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Jul
24
MyPMS Release - July 24, 2016 at 10 p.m. PST
Posted by Erica Johnson on 24 Jul 2016 09:59 AM

In this latest release you will see enhancements to

New Bookings, Reports, Group Booking Engine, Users and MyCard

This latest release introduces several enhancements, as well as some important bug fixes, all of which are detailed below and in MyPMS Release Notes - July 24, 2016.

Service downtime will be no more than 30 minutes, so please plan accordingly. There is nothing you need to do to prepare for this update. However, we do recommend printing out any registration letters for guests who are checking in late.

A notice of the scheduled downtime will be posted for all MyPMS Users on the Front Desk in the "System Messages" area prior to service interruption.

As a reminder, after a MyPMS new software release, it is a good idea to clear your website browsing history or cache.Typically, browser cache issues can affect the ability of MyPMS to perform certain tasks which can be easily fixed by clearing the cache in your browsers. See detailed instructions at Clear Cache in Web Browser

We are here at +1-707-874-3922 Ext. 202 and https://support.bookingcenter.com to assist in any way.


MyPMS ENHANCEMENTS

  • Guest History link on New Booking Window: Easily look up Guest HIstory when making a new booking. Enter Guest Name and click the Guest History link to see all history for that particular guest. See New Booking Guest Information
  • Daily Report - "Bookings with Unassigned Rooms": This new report gives you a running list of all future bookings (Confirmed and Unconfirmed) that do not have a room assigned. See Bookings with Unassigned Rooms Report
  • Sort Active and Inactive Users: Users are now displayed in an "Active" or "Inactive" User list to make keeping track of active users easier. See Users
  • Group Booking Engine:
    • Display Room Rate and Total: The "Add Room" function in the Group Booking Engine now displays the Room Rate and Reservation total when a guest is making a booking. See Using Group Booking Engine
    • Display or hide "Rooming List" from Guests on the Group Booking Engine. See Customize Group Booking Engine
  • Owner Login: Each unit owner can now go to https://owners.bookingcenter.com and log in to see their details, bookings, commissions and reports. Learn more about Owner Login

  • MyCARD Customers: To prepare for certification of PAX devices for EMV and NFC (near field communication such as, Applepay or Googlepay), we have added a “NFC/EMV Reader” setting in SETUP | PMS | SETUP. See Setup

    • If set your property is set to YES, then 2 buttons will appear in the Manage Credit Cards window: 1). Swipe and NFC and, 2) Pin Card

    • For properties with multiple PAX Reader devices:. A new menu Item for Pax Devices with a "List Type" of devices and a 'Details" page for details to be verified/edited


We are pleased to announce that the following software bugs were fixed in this release:

  1. Group Letter Merge Fields for Projected Accommodation and Projected Tax were not calculating correctly.

  2. Projected income not calculating correctly when changing to manual rate in New booking window.

  3. Booking By Inquiry Screen showed zero availability if you select "Manual" Rates.

  4. When "Guaranteed By" was blank, an error message was returned when saving a booking.

  5. Group Booking Engine "Add Booking" now reflects system label entries and is spelled out. I.e. Adults/Children/Infants  

  6. Adding a New User returns error if the User ID is already in use. User ID will now be verified in lookup list before saving. 

  7. New USER ID was allowing spaces and "special characters".

  8. Room assignment not changing when a new Room Type selected.

  9. Receipt Types Guarantee By Not Saving With Bookings: Req, XML, and imported

 


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Jul
1
Direct Connections with Expedia and Booking.com
Posted by Erica Johnson on 01 Jul 2016 09:43 AM
Boost your online marketing strategy with OTA Direct Connections
 
 
 

Rates and Availability are managed in MyPMS with pricing and allocation tools for flexibility and control on multiple online channels like Expedia and Booking.com


Increase your online bookings with two of the biggest online travel sites on the market today- Expedia and Booking.com plus their 200+ affiliate networks like Hotels.com, Travelocity, and Orbitz.

BookingCenter offers direct connections to Expedia and Booking.com with seamless integration of bookings and automatic updates of availability and rates. We offer per booking and subscription pricing to fit your

Set up and activation and quick and easy whether you already have an account with Expedia and Booking.com or are just getting started. For easy step-by-step instructions see Booking.com Direct Connection and Expedia Direct Connection.

Why connect directly to Booking.com and Expedia? Actively selling rooms on both (or one) of these popular travel sites will give your property greater reach, boost online reservations and increase revenue. Get these benefits:

  • Automatic integration of bookings to your BookingCenter PMS.
  • Manage images, descriptions and amenities to each channel in the Extranets.
  • Easily add and remove room types.

Do you already have a Booking.com or Expedia Account?  Are you managing availability and rates through the Extranet and manually entering the bookings into your PMS?Save time and effort by integrating bookings directly into your BookingCenter MyPMS software. Connecting your account to BookingCenter MyPMS is easy! See, Activate Expedia Direct Connection and Activate Booking.com Direct Connection

Do you want to start selling online through Expedia and Booking.com? We are here to help you get started and guide you through the setup process. The first step is to enroll with Expedia and/or Booking.com. For step-by-step instructions see, Expedia | New Account Setup and Booking.com | New Account Setup

 

We are here to answer any questions you have or provide more information on OTA Direct Connections and channel management.

Email ryan@bookingcenter.com or call directly at 707-874-3922 Ext. 209


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Jun
4
MyPMS Release - June 5, 2016
Posted by Erica Johnson on 04 Jun 2016 09:38 AM

MyPMS Release - June 5, 2016 at 10 p.m. PST

In this latest release you will see enhancements to

New Bookings, Tape Chart, Guest Types, Folios and more!

This latest release introduces many enhancements, as well as a few bug fixes, all of which are detailed below and in MyPMS Release Notes - June 5, 2016.

Service downtime will be no more than 30 minutes, so please plan accordingly. There is nothing you need to do to prepare for this update. However, we do recommend printing out any registration letters for guests who are checking in late.

A notice of the scheduled downtime will be posted for all MyPMS Users on the Front Desk in the "System Messages" area prior to service interruption.

As a reminder, after a MyPMS new software release, it is a good idea to clear your website browsing history or cache.Typically, browser cache issues can affect the ability of MyPMS to perform certain tasks which can be easily fixed by clearing the cache in your browsers. See detailed instructions at Clear Cache in Web Browser

We are here at +1-707-874-3922 Ext. 202 and https://support.bookingcenter.com to assist in any way.


 

MyPMS ENHANCEMENTS

available after the June 5th update
  •    Featured Enhancement     Deposit Quote" and "Pay Deposit Quote" for New Bookings! We have added a new field called "Deposit Quote" to the New Booking process. This makes it easy to quote - and pay - the deposit amount required based on your guarantee policy set in Marketing and Policies.  The "Deposit Quote" is located below "Projected Income" in the New Booking Window.  We have also added a new link called "Pay Deposit Quote" which takes you directly to the folio of the booking with the deposit amount auto filled in the payment amount. For details, go to New Booking Window - Deposit Quote
  • Choose a Color for Guest Type “Flag”: We have added a “Color Code Flag” to Guest Type flags (also called 'Market Code'). Now, if you choose to flag a guest, for example a Do Not Rent (DNR), you can add different colors to identify the guest type on the Tape Chart. Learn how to Flag a Guest.
  • Tape Chart – See Room Details: See Room Details by clicking on a Room on the Tape Chart. Click on the new “Room Details” button and a new window will open with all of the room details.  See Tape Chart Room Details
  • “Booking by Inquiry” Features
    • View Room Type Details:  Added Room Details to the Booking By Inquiry room type availability list. Now you can click on “view details” for more information on the room type selection. Make a booking with Booking By Inquiry
    • Choose by Room Type: “Room Type” now available in the drop down list options when creating a new booking.  Choose availability from active room types. The list will also now reflect the Room Type label that you have entered in the System Labels.  For example, if you call your room types “Units”, then the list will be labeled 'Units'.See System Labels
  • Folio Header: “Email Folio | Print Folio | Folio to Excel” is now anchored in the header. Now when you need to scroll for a long folio, these functions are quickly available in the folio header. See Print/Email Folio
  • Booking Log: Added more detail to Room Rent charge log entry. You can now easily see whether the room was charged during night audit or manually by a user. See Booking Log
  • Group Summary Report: Added a column to the Group Summary Report for 'Bookings Picked Up".  This gives you a count of confirmed and unconfirmed bookings attached to the group. See Group Summary
  • PAX Reader Pages: For MyCard customers: For properties with multiple PAX Reader devices. We have added a “NFC/EMV Reader” setting in SETUP | PMS | SETUP. If set to YES, then 2 buttons will appear in the Manage Credit Cards window: 1).  Swipe and NFC and, 2) Pin Card . If the setting is NO, then these buttons will be hidden. The PAX devices are what BookingCenter is in the process of certifying for both NFC (near field communication such as Applepay or Googlepay) and EMV. See Setup
  • Multi lingual date formatting: Multi-lingual users, will now see automatically formatted dates appear in your site language.  For example, if a site is set to Spanish, then the Jan-12-2016 will appear as Enero-12-2016. Four languages available:  Greek, Spanish, Dutch and French. See Multilingual MyPMS
  • Group Booking Engine: The "Add Room" function in the Group Booking Engine now displays the Room Rate and Reservation total when a guest is making a booking. All properties using the BookingCenter booking engine has a booking engine for groups. Learn how to use the Group Booking Engine.

We are pleased to announce that the following software bugs were fixed in this release:

  • Managers Report returning discrepancy for number of Occupied rooms in MTD.
  • Payment History link in AR disappears when a company does not have an outstanding AR balance.
  • In Group Booking Wizard, clicking Complete Booking twice creates 2 identical Bookings.
  • Email addresses with atypical domains getting “Invalid Email Address Error”.
  • Edit Tab of a group Booking allowing overbooking to occur regardless of User setting to restrict it.
  • When making New Booking, guest names are easier to select when there are long matching lists.  
  • Letters will not allow 'special characters' when saving. These special characters had stopped Auto Letters from being sent.
  • Direct bill payments posting to first AR 'Company Account' assigned even after the Company is changed on the same Booking.
  • Folio Number listed in AR Account did not match the right Folio Number in the booking, though it did match the Booking ID.
  • "New Booking" pop up window opening behind MyPMS browser window will now always come to the 'fore'.
  • Multilingual users: "Select from list" was not translating into selected language.

See MyPMS Release Notes - June 5, 2016


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Apr
4
MyPMS Latest Release April 10, 2016
Posted by Erica Johnson on 04 Apr 2016 02:40 PM

 In this latest release, you will see enhancements to Reports, Folio and Group Booking Engine!

MyPMS Reports

 

We have updated our Report Documentation! Find detailed explanations, tips and examples

Go to MyPMS Reports


FEATURES AND ENHANCEMENTS

  • Hotel Logo on Folio Print/Email: There is now an option to add your hotel logo to the Folio printout or email. To add your hotel logo, See Print/Email Folio
  • History link for "closed" AR Accounts: We have added a "History Link" to closed AR Statements to make seeing payment history easier. Learn more about AR Payments.
  • # of Guests in New Booking Screen:  When making a new booking, the "Guest" A/C/I  drop down list now reflects the "max # of guests" for the room type selected. This includes room types with a high # of maximum guests. See New Booking Window
  • Group Booking Engine: The "Add Room" function in the Group Booking Engine now displays the Room Rate and Reservation total when a guest is making a booking. All properties using the BookingCenter booking engine has a booking engine for groups. Learn how to use the Group Booking Engine.

REPORTS ENHANCEMENTS

  • Cancellations Report: We have added OTA and GDS booking cancellations to the Cancellations Report. Easily find all cancelled online bookings by cancellation date or arrival date. For instructions, see  Cancellations Report

  • Occupancy Forecast Report: The ADR and Occupancy % totals now have a total average for each column giving you average Occupancy and ADR for the date range selected.For detailed instructions, see Occupancy Forecast Report

  • Booking Comments Report: This Report now has a Room ID column for easier sorting of booking, guest and folio comments. To learn more, see Booking Comments Report

  • Occupancy Forecast Report: The ADR and Occupancy % columns now have a total average, giving you average Occupancy and ADR for the date range selected. For details, see Occupancy Forecast Report

  • Item Analysis report:  We have added the booking Arrival/Departure dates for each item charged to make managing inventory and preparing items for upcoming arrivals more efficient. Item Analysis Report

  • Tax Exempt Report - This report now has a "Room Rent" column to display total Rent and the tax exempted from the Bookings. For details on the Tax Exempt Report Report, see Tax Exempt


We are pleased to announce that the following software bugs were fixed in this release:

  • Fixed "Select From List" not translating to multiple languages.
  • Fixed bug causing the double clicking of a completed booking creating two Group Bookings
  • Corrected subtotals for Travel Agents on the Travel Agent Commission Report.
  • Corrected Tape Chart alignment inconsistencies on past dates
  • Fixed issue with yield profiles not applying to every day of multiple day bookings. 

 


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Jan
4
MyPMS Latest Release - January 25, 2016
Posted by Erica Johnson on 04 Jan 2016 01:55 PM

In this latest release, you will see a major enhancement to the Tape Chart!

New Icons, Flags, Views, Colors and Legend

Tape Chart Enhancements

The latest MyPMS update contained many html/javascript changes. Please clear your browser cache if you are experiencing any issues.

Clear cache in web browser after MyPMS release

 

Tape Chart Enhancements


New Legend

See Room Type amenities and new muted red color for Unconfirmed Booking color on Tape Chart.

 


Room Amenity Icons

Display by Room on the Tape Chart. Each Room can be assigned a Room Amenity icon that appears on the Tape Chart next to each room. The setting is made at the Room level and can be changed at any time. To Add Room Amenity Icons to Rooms, See Room Amenity Icons

Disabled Access

Smoking Room

  Pet Friendly Room

Adjoining Rooms


Group booking Icons

Make locating Group Bookings easy! Assign Color Icons to Group Bookings for easy identification on the Tape Chart Add an icon to each group  booking and each booking in the Group will have the icon appear next to the guest name.

There are five color icons to choose from. The setting for the Group Icon is located in the Group Booking Details and in the Group Booking Wizard.  To add a Group Booking Icon, see Group Booking Icons

       


Booking Flag

Flag a booking based on a Guest type. Make identifying flagged guest bookings easy to see on the Tape Chart. Add a Guest Type Flag to a Guest in the Booking Details and it will appear on the Tape Chart with a red outline around the Guest Booking. To add a flag, see Booking Flag


Date Bar Repeat

Customize the default display of Rooms on the Tape Chart by choosing the number of rows to appear before a row break. See Tape Chart Row-Date bar repeat


Other features and Enhancements:

  • Minimum Booking Lead Time (hours in advance) - updated to dropdown list
  • New Merge Fields in Letters:
    • Accommodation cost
    • Work Phone and Mobile Phone
    • Rate Grid Date and Room Type Only
  • "Home Phone" label changed to "Main Phone" in Booking Data. Can be used for guest look up in new bookings.
  • Changed "Unconfirmed" Booking color to muted red on Tape Chart. See Legend.
  • Booking Log Entries for Letters: Log now displays "Print letter 'Reservation Confirmation' generated - Booking: #" or "Email letter 'Reservation Confirmation' generated - Booking:#". See Booking Log

We are pleased to announce that the following software bugs were fixed in this release:

  • Hotel Country merge field %%hotel-country%% is now filling in the country name that is entered in the site details.
  • Guest Name Lookups with over 30 similar names now work with a mouse select
  • Vacant Room list will now only show "Live" Room Types
  • DOB on Booking Data/New Booking Window and Guests page will accept DOB prior to 1940 now
  • Drag and drop no longer edits the prior dates booking room number only current day and future

Release Notes:  MyPMS Release - January 25, 2016


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