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Webinar Recording Available!
Posted by Erica Johnson on 07 Aug 2017 10:36 AM

Miss the last Webinar?

Managing Rates and Restrictions

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We recently launched a major enhancement to Manage Rates - the Manage Restrictions function and Child Rate Restrictions. See complete Release Notes.

With the new Manage Restrictions function, you can easily make changes to only restrictions for one or multiple rates at a time, and set unique restrictions for your Child Rates.

Learn more about the new features by watching our latest webinar, Managing Rates and Restrictions.

Topics Covered

  • NEW! Manage Restrictions
  • NEW! Child Rates: Manage Restrictions and Allocations
  • Rate Plan Allocations
  • Best practices for online channel management

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Posted by Erica Johnson on 30 Jul 2017 04:42 PM


WEBINAR: Managing Rates and Restrictions

Tuesday, August 1, 2017 11:00 AM PDT/ 2:00 PM EST


In our continued effort to ensure that you are getting the most from your BookingCenter PMS, we are launching a series of interactive Learning Webinars exclusively for BookingCenter customers. In this first webinar, we will review best practices for rate management and learn how to use the new Manage Restrictions and Child Rate Restrictions.  With these new features you can nowmanage restrictions for multiple rates at a time, add unique restrictions to Child Rates and allocate Child Rates to OTA Channels. We have also added a new Closed restriction!

Topics covered in this Webinar:

  • NEW! Manage Restrictions
  • NEW! Child Rates: Manage Restrictions and Allocations
  • Manage Rates: Multiple,Single and Daily Rate Changes
  • Best practices for Rate Allocation to online channels.

Please join us to get your questions answered and learn more about the Rate Management tools available in MyPMS.

We hope you can attend! REGISTER NOW

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MyPMS Latest Release
Posted by Erica Johnson on 24 Jul 2017 09:13 AM

In this latest release you will see enhancements to

Manage Rates and Restrictions, Child Rates, Reports and more!

This latest release introduces several enhancements, as well as some important bug fixes, all of which are detailed below and in MyPMS Release July 23, 2017.

As a reminder, after a MyPMS new software release, it is a good idea to clear your website browsing history or cache.Typically, browser cache issues can affect the ability of MyPMS to perform certain tasks which can be easily fixed by clearing the cache in your browsers. See detailed instructions at Clear Cache in Web Browser

Please let us know if you have any questions. We are here at +1-707-874-3922 Ext. 202 and to assist in any way.


  • NEW FUNCTION - Manage Restrictions: When using Manage Rates, you can now choose to only manage restrictions for each plan. The "Manage Restrictions" function also allows you to change the Restrictions for multiple Rate Plans at the same time. Learn how to use the new Manage Restrictions function.
  • NEW RESTRICTIONS - "Closed" to Booking and "Closed to Arrival": We have added a new rate restriction option: "Closed" to go with our traditional "Closed to Arrival". Learn how to use the new restrictions.
  • NEW Child Rate Restrictions: Child Rate Plans can now have unique restrictions - different from the Parent Rate that it is linked to. This is useful if you want to offer a discounted rate only on specific days or with specific Minimum/Maximum Length of Stay (Min/Max LOS), etc. Learn how to manage Child Rate Restrictions.
  • NEW FEATURE - Send Child Rates to OTA and GDS Channels: You can now allocate Child Rates to OTA and GDS Channels, just like Parent Rate Plans, making it easier to create unique rates linked to the Standard Rack Rates. Learn more about Child Rate Allocation.


  • New Report-Owner Statement Summary Report: For customers who manage owner units, we have a new report. This report gives you a summary of all bookings, total charges, expenses, disbursements in the selected date range. See Owner Statement Summary Report
  • Managers Report: We have cleaned up the Managers Report by hiding "inactive"Hide Inactive Inventory Groups, Items and Taxes.
  • New Tape Chart Feature: Now if you leave the Tape Chart, you will return to the same date range where you left off. We have also added a new "Go to Today" button to make it easy to return to today's date.
  • Group Bookings - Now when you cancel an individual booking in a Group, you will get a message asking if want to retain hard allocation for the Group.
  • Room Type Management - To prevent the deletion of Room Types with future bookings attached, we have added a new function that will display the message "This Room Type has Current or Future Bookings attached, it may not be Deleted. You must Edit the room assignments for future bookings assigned to this room type before you can Delete it". See Delete Room Types
  • MyCard - Pre-authorize first night for Remaining Arrivals: (For MyCard Customers who have the Payment Gateway enabled). We have added a new function to the Night Audit process which is visible ABOVE 'Settle Credit Cards' called 'Pre-Auth Remaining Arrivals'. By clicking this function during Night, all bookings listed in "Remaining Arrivals" that have not checked in will be authorized for the amount of the first night's rate (i.e., today's rate).  Learn more in MyCard- Pre-Auth Remaining ArrivalsMyCard - Night Audit and  Pre-Auth Remaining Arrivals Report

We are pleased to announce that the following software bugs were fixed in this release:

  • Transaction report not displaying Room # in all charge cases.
  • Corrected the balance on the "In House" Report that was wrong when multiple folios were populated.
  • Item Analysis Report was not displaying certain transactions made on House Accounts.
  • Revenue Reports by each category showed different Room Nights if bookings were 'in-house' over month endings.
  • Guest Names without a capital letter sorted after the "Z" on Arrivals Report.
  • AR Accounts - when choosing the "Check All" for Non-Statemented Invoices, it now correctly 'checks all'.
  • Corrected currency issue on Manage Rates screen-  USD no longer displays when a different currency is selected.
  • Could not add individual bookings to an "Active" Group Booking - you can now.
  • Corrected issue of past room days removed when extending a booking in the Edit Tab.

See complete MyPMS Release Notes - July 23, 2017.

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Upcoming MyPMS Release - July 23 at 10 PM PDT
Posted by Erica Johnson on 22 Jul 2017 07:25 AM

MyPMS Release Scheduled

Sunday, July 23, 2017 at 10 pm PDT

We are excited to announce the next release of MyPMS on July 23 at 10pm PDT.

Service downtime will be no more than 30 minutes, so please plan accordingly. There is nothing you need to do to prepare for this update; however we do recommend printing out any registration letters for guests checking-in late.

MyPMS Customers in North America and Europe, please schedule your Night Audit accordingly, and be sure to print out all necessary reports before 10 PM PDT. (For example, we recommend printing Registration Letters for any guests due to arrive). Southern hemisphere customers should consider printing Folios for departing check-outs, as this may impact your ‘check-out’ hours.

A reminder of the scheduled downtime will be posted for all MyPMS Users on the Front Desk in the "System Messages" area prior to service interruption.

We are here at +1-707-874-3922 ext 202 and to assist in any way.

Thank you, The BookingCenter Team

REMINDER: After a MyPMS new software release, it is a good idea to clear your website browser cache.Typically, browser cache issues can affect the ability of MyPMS to perform certain tasks which can be easily fixed by clearing the cache in your browsers. See Clear Browser Cache

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Webinar Recording Available!
Posted by Erica Johnson on 14 Jun 2017 03:36 PM

Miss the last Webinar?

Yield Management: BookingCenter and RateManager Integration

  Find the right rate management strategy for your property with Yield Managemen.

Learn how to automatically optimize rates quickly and easily based on key factors like occupancy, time patterns and competitor rates.

Watch Webinar Recording

If you would like to see it again, share it with a co-worker or couldn't make it, you can view the recording on our YouTube Channel.

Look for more webinars in the coming months on Rate Management, Group Bookings and more!  We hope you can attend!

Topics Covered

  • Yield Management: Automate rates based on 'Big Data'. 
  • What is's Rate Manager service?
  • How BookingCenter and Rate Manager's Integration can benefit you.

In today's fast paced online travel market, optimizing rates to maximize revenue and increase occupancy has become increasingly important. If your property isn't taking full advantage of rate management, you could be missing out on increased revenue and occupancy.

Learn how BookingCenter provides access to automated Rate Management tools built-in your PMS system. BookingCenter has been partnering with RateManager, a subsidiary of Priceline / to provide awesome technology.

Our partnership provides BookingCenter clients with seamless access to RateManager's array of products that are cost-effective and 'built into' BookingCenter.

If you have any questions about automated Yield Management options in BookingCenter, feel free to contact Jeff Tweddale at +1-707-874-3922 Ext. 201 or

For questions on BookingSuite/'s RateManager and RateIntelligence tools,

Contact Levi at

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