RSS Feed
Latest Updates
Feb
4
MyPMS Front Desk Dashboard
Posted by Erica Johnson on 04 Feb 2017 12:11 PM

 

MyPMS has a NEW Front Desk Dashboard!

Get a "Daily Snapshot" of occupancy, availability, bookings, unassigned rooms and more!

It is ready to use today! With one click, you can instantly see key data on Arrivals, In House, Departures, Occupancy, Availabilty and Bookings.

 

MyPMS Front Desk Dashboard

See a detailed explanation with examples at Front Desk Dashboard


 Check it out! To access your property's Front Desk Dashboard, click "View" on the Front Desk.

MyPMS Front Desk


Read more »



Dec
28
Ringing in the New Year - Happy 2017!
Posted by Erica Johnson on 28 Dec 2016 03:29 PM

As another year comes to an end, we wanted to take a moment to wish you a great 2017!

And, take some time to highlight a few of the major enhancements made this year.

If you haven't had a chance to try all of the new features and functions added in 2016, we have put together a list of highlights with links to step-by-step instructions below. Let us know if you have any questions, we would be happy to help. We look forward to an exciting 2017 with more enhancements, integrations, features, tutorials and webinars!


New! Rate Management Tools

As a BookingCenter customer, you have access to automated Rate Management tools already built in your PMS system. You can easily make % or $ adjustments to multiple rates at the same time using Manage Multiple Rates or quickly change a daily rate using on the Dynamic Rate Grid.

Looking for an automated rate management tool?

The Yield Management module is a powerful tool that gives you the ability to automatically change rates based on key factors like occupancy, date range and competitor's rates. In addition, Booking.com/ BookingSuite customers can now integrate Rate Intelligence/Rate Manager Tools.

To learn more, watch our last webinar "Maximize Revenue with Rate Managment Tools"


Important Update! Credit Card Retention Policy

In order to increase security on credit card data, we have implemented a Credit Card Retention Policy for Credit Card Numbers stored in Bookings. What this means is that Credit Card numbers will be retained for a period of 30, 60 or 90 Days after guest check-out and then automatically purged from the system after the designated retention period. The retention period (30 -90 days) depends on the setting you choose in MyPMS. Note: The last four digits of the Card Card # used for payment in the booking will be retained. For instructions, see General Settings.


MyPMS Release Highlights 2016

RATE MANAGEMENT

REPORT ENHANCEMENTS

TAPE CHART ENHANCEMENTS

  • Flag a Guest Choose a "Color Code Flag” to Guest Types to identify the guest types on the Tape Chart.

  • Group Booking Icons - Assign "Color Icons" to Group Bookings for easy identification on the Tape Chart

  • Room Amenity Icons - Display by Room on the Tape Chart.

  • Date bar repeat - Choose default row display view.

  • New Legend: See Room Type amenities and new muted red color for Unconfirmed Booking color on Tape Chart. See Tape Chart Enhancements

BOOKING TOOLS

  • Deposit Quote We have added a new field called "Deposit Quote" to the New Booking process. This makes it easy to quote - and pay - the deposit amount required based on your guarantee policy set in Marketing and Policies

  • Guest History link on New Booking Window: Easily look up Guest HIstory when making a new booking. Enter Guest Name and click the Guest History link to see all history for that particular guest. See New Booking Guest Information

  • Hotel Logo on Folio Print/Email: There is now an option to add your hotel logo to the Folio printout or email. To add your hotel logo, See Setup

  • Guest History link on New Booking Window: Easily look up Guest HIstory when making a new booking. Enter Guest Name and click the Guest History link to see all history for that particular guest. See New Booking Guest Information

  • Print All Reg Cards by Room. We have added "Room" to the sort options for the Print All Reg Cards Report giving you the ability to sort and print the report by last name or room. See Print All Reg Cards

OTHER ENHANCEMENTS

  • Owner's Area: Each unit owner can now go to https://owners.bookingcenter.com and log in to see their details, bookings, commissions and reports. Learn more about Owner Management

  • Group Booking Engine: The "Add Room" function in the Group Booking Engine now displays the Room Rate and Reservation total when a guest is making a booking. All properties using the BookingCenter booking engine has a booking engine for groups. Learn how to use the Group Booking Engine.

  • Manage Rates - Weekly rates Flag. Make managing rates easier. If you don't use weekly rates, we have given you the ability to "hide" the weekly rates from the Manage Rates screen making it faster to change change rates. Turn this setting on by using the new "Weekly Rates" Flag in the Booking Engine Settings. See Weekly Rates

See our full Release Notes.


Read more »



Dec
19
Webinar Recording: Maximize Revenue with Rate Management Tools
Posted by Erica Johnson on 19 Dec 2016 01:43 PM

Miss the last Webinar?

Maximize Revenue with Rate Management Tools

Learn how to automatically optimize rates quickly and easily based on key factors like occupancy, time patterns and competitor rates.

Rate Management Tools

Watch Webinar Recording

Thank you for attending our last Webinar on Rate Management Tools! If you would like to see it again, share it with a co-worker or couldn't make it, you can view the recording on our YouTube Channel

Look for more webinars in the coming months on MyCard, Guest Services and more. We hope you can attend! If you have any questions about rate management, please free to contact Ryan Timms at 707-874-3922 Ext. 209 or send an email to ryan@BookingCenter.com.


Topics Covered

  • Rate Management strategies that fit your property.
  • Manage Multiple, Single and Daily Rates
  • Yield Management to optimize rates based on occupancy, time patterns and competitor rates
  • Booking.com Rate Intelligence and Rate Manager Integration.

In today's fast paced online travel market, optimizing your rate management strategy to maximize revenue and increase occupancy has become increasingly important. If your property isn't taking full advantage of rate management, you could be missing out on increased revenue and occupancy.

As a BookingCenter customer, you have access to automated Rate Management tools already built in your PMS system. You can now easily make changes to multiple rates at one time with the recent enhancements to Manage Rates and automate rate changes with Yield Management. The Yield Management module is a powerful tool that gives you the ability to automatically change rates based on key factors like occupancy, date range and competitor's rates.
 
In addition, Booking.com/ BookingSuite customers can now integrate Rate Intelligence/Rate Manager Tools
 
Whether you are just getting started or want to fine tune your rate management strategy, we are here to guide you through the process!

Read more »



Dec
5
UPCOMING WEBINAR: Wednesday, December 7, 2016
Posted by Erica Johnson on 05 Dec 2016 02:08 PM

 Maximize Revenue with Rate Management Tools

Learn how to automatically optimize rates quickly and easily based on

key factors like occupancy, time patterns and competitor's Rates.

Wednesday, December 7, 2016 at 9:00 PM EST / 6:00 PM PST

REGISTER NOW


Topics Covered:

  • Rate Management strategies that fit your property.
  • Manage Rates Enhancements: Change Multiple,Single and Daily Rates.
  • Yield Management: Automate rates based on occupancy and date.
  • Booking.com Rate Intelligence and Rate Manager Integration.

In today's fast paced online travel market, optimizing your rate management strategy to maximize revenue and increase occupancy has become increasingly important. If your property isn't taking full advantage of rate management, you could be missing out on increased revenue and occupancy.

As a BookingCenter customer, you have access to automated Rate Management tools already built in your PMS system. You can now easily make changes to multiple rates at one time with the recent enhancements to Manage Rates and automate rate changes with Yield Management. The Yield Management module is a powerful tool that gives you the ability to automatically change rates based on key factors like occupancy, date range and competitor's rates. In addition, Booking.com/ BookingSuite customers can now integrate Rate Intelligence/Rate Manager Tools.

Join us to learn how to make the most of the Rate Management tools available. Whether you are just getting started or want to fine tune your rate management strategy, we are here to guide you through the process!


Read more »



Nov
2
MyPMS Release - November 2, 2016 at 10 p.m. PST
Posted by Erica Johnson on 02 Nov 2016 10:19 PM

In this latest release you will see enhancements to

Rate Management, Rate Grid, Booking Details and several bug fixes!

 

This latest release introduces several enhancements, as well as some important bug fixes, all of which are detailed below and in MyPMS Release Notes - November 2, 2016.

Service downtime will be no more than 30 minutes, so please plan accordingly. There is nothing you need to do to prepare for this update. However, we do recommend printing out any registration letters for guests who are checking in late.

A notice of the scheduled downtime will be posted for all MyPMS Users on the Front Desk in the "System Messages" area prior to service interruption.

As a reminder, after a MyPMS new software release, it is a good idea to clear your website browsing history or cache.Typically, browser cache issues can affect the ability of MyPMS to perform certain tasks which can be easily fixed by clearing the cache in your browsers. See detailed instructions at Clear Cache in Web Browser

We are here at +1-707-874-3922 Ext. 202 and https://support.bookingcenter.com to assist in any way.


MAJOR ENHANCEMENTS! 

Rate Grid - Change Rates, Sort by Agent:  We have made major enhancements to the Rate Grid! The Rate Grid is now dynamic, giving you the ability to change a rate just by clicking on the rate for a specific day. See Rate Grid - Daily Rate Change We have also added a new sort feature by "Agent" making it easier to view rates allocated to each channel. See Rate Grid

Booking.com RateIntelligence and RateManager: We are excited to announce that the Booking.com/BookingSuite RateIntelligence and RateManager Tools  are now integrated into MyPMS. All Booking.com Direct customers can now activate and use these Rate tools directly in MyPMS. Learn more! Booking.com | RateManager/RateIntelligence

NEW FEATURES

  • Booking and Guest Comments: We have increased the size of these fields in the Booking Details for easier entry and readability. See Booking Data

  • 'Print Registration' button for Arrivals. On bookings with today's arrival date (in arrivals list), a 'Print Registration" button will now display next to "Save and Check-in' at the bottom of each booking. See Booking Action Buttons

  • Rate Grid: The "Default Rate" column has been replaced by the Rate Type, making it easier to see whether a Rate is a Parent or Child Rate. See Rate Grid


IMPORTANT UPDATE

Credit Card Retention Policy: In order to increase security for credit card data, we have implemented a Credit Card Retention Policy for Credit Card Numbers stored in Bookings. What this means is that Credit Card numbers will be retained for a period of 30, 60 or 90 Days after guest check-out and then automatically purged from the system after the designated retention period. The retention period (30 -90 days) depends on the setting you choose in MyPMS. For instructions, see General Settings  

Note: The last four digits of the Card Card # used for payment in the booking will be retained.


We are pleased to announce that the following software bugs were fixed in this release:

  • Booking Comments lists comment 3 times on bookings with next day's date.
  • In House Guest Ledger did not display Departures.
  • Booking comments Report: When choosing "all" , the results created duplicates and bookings with no comments
  • Multi- rate entry was not recording correctly in Booking Log.
  • Cancel a Booking button not working
  • When editing Yielded Rates, rates reverting to default.

Read more »