ONLINE BOOKING CANCELLATIONS AND FEES (WEBSITE, GDS OR OTA CHANNELS) Any booking made outside your property, or via your website, through the GDS or OTA Channels, are considered the primary travel relationship (or channel) between the guest and that GDS/...

WHAT IS THE BEST WAY TO CANCEL, MODIFY, OR 'NO SHOW' A GDS OR OTA BOOKING? * If a guest contacts you directly to modify or cancel a future reservation, please direct them to make the modification or cancellation with the agent they created the booking...

HOW TO SELL THROUGH WHOLESALE AND CALL CENTER AGENTS AND USE THE AGENTS AREA AT HTTP://AGENTS.BOOKINGCENTER.COM/ For a call center application, or working with one or more Agents directly, a property (or group) can use the 'Agents Area' at: http://agents...

TURNING AGENTS INTO WHOLESALE AGENTS TO BOOK ONLINE FOR THEIR ACCOUNTS We have a simple way for your agents to book so that the Agent can maintain the relationship with the Guest, if you wish. We call it a Wholesale Agent. This is a special Agent that ca...

WEBINAR RECORDING - JULY 9, 2014 TAKE THE NEXT STEP IN GLOBAL DISTRIBUTION. GET MORE OUT OF YOUR OTA CHANNELS! The BookingCenter Contract Rates Program facilitates a direct connection for preferred placement on major OTA search engines like Booking.co...