Bookings: Resolving Tape Chart Availability Issues
Posted by Jeff Tweddale on 01 Sep 2010 09:16 AM
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Bookings with Unassigned Rooms Because the MyPMS system allows one to book a 'Room Type' and not assign an actual Room until closer to check in, there can be times when the Tape Chart availability looks off or shows a 0 or -1, etc. This is usually it's due to a reservation that has been booked into a Room Type, but no Room Assignment has been made. There are several ways to find the bookings with no Room assignment. Bookings with Unassigned Rooms Start by using the Report called "Bookings with Unassigned Rooms" in the Daily Reports area. This report will allow you to set a date range to examine bookings that are booked into a Room Tupe- but have yet to be assigned an actual Room (thus, they don't appear on teh tape Chart) - between the date range chosen. This is the fastest and easiest way to answer availability questions for folks who love the Tape Chart and always like to see assigned rooms.
BOOKINGS | SEARCH BOOKINGS Tool
Once you have created the list you need:
Group Booking Hard Allocations If there is still a question about availability, then it's also a common situation that a Group Booking has a Hard Allotment that is pulling availability. This will show on a Search using 'Begins on:' and 'Ends on:' as well. But if you wish to only view Groups, go to Bookings | Group Bookings and search on all Groups to see what dates of a Group might be holding back availability for the dates you are analyzing. See Group Bookings: Rooms Allocated Exceed Available RoomsGroup Booking Hard Allocations
Out of Order Rooms
Related Articles Group Bookings: Hard and Soft Room Allocations Blocking out rooms for a specific time period
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