In our ongoing effort to provide you with the most up-to-date features, we have updated the Deposit and Cancellation Policy options (each one is now a unique message) and added a Privacy Policy message. For detailed instructions on how to update your Deposit and Cancellation Policy messages, and add the new Privacy Policy message, as as view where these messages can be displayed on the Booking Engine(s) and Letters, see Booking Engine | Policies

Since these Policies display on your Booking Engine and in the Default Confirmation Letter sent to the Guest when a Booking is completed, it is important to make sure these Policies are up-to-date. Please take a moment to review your Deposit and Cancellation Polices in the Marketing and Policies area and review the merge fields used in your Letters to make sure your policies are displaying correctly.

To add a Privacy Policy message, go to SETUP | SETTINGS| MARKETING AND POLICIES. For instructions see, Marketing and Policies

We are here at +1-707-874-3922 Ext. 202 and https://support.bookingcenter.com to assist in any way