HOW CAN I EXPORT MY FINANCIAL TRANSACTIONS TO QUICKBOOKS, ACCOUNTEDGE, SAGE, OR M.Y.O.B ? BookingCenter Desktop PMS and MyPMS handle interfacing to G/L systems differently. Since the Desktop Pro is an older product (begun in 1993 and developed continuo...

HOW SECURE ARE CREDIT CARD TRANSACTIONS? IS BOOKINGCENTER PCI COMPLIANT? The BookingCenter system is behind our corporate firewall, runs with strict security permissions, and is monitored 24 hours a day, 7 days a week by our staff in Canada, Australia, a...

HEDNA is the organization that regulates the major GDS systems. To switch from one provider to a new one (such as BookingCenter) the process is defined so as to impact a minimum 'down time' for a property in the GDS' (usually no more than an hour or two) ...

COMTROL, UHLL, LODGINGLINK, AND THE GUEST SERVICES PC BookingCenter interfaces with various Guest Services devices in a 2-way, real-time method by working with the Lodging Link standard built on the Universal Hospitality Language Layer (UHLL) in order to...

GRANTING BOOKINGCENTER ACCESS TO THE GUEST SERVICES PC FOR UHLL AND COMTROL AND INSTALLER VERIFICATION To install Guest Services devices to LodgingLink and our 'persistent' gateway, BookingCenter's team requires remote management to the 'Guest Services P...

The BookingSuite Booking Engine interface with the BookingCenter PMS supports many of BookingCenter's PMS/CRS functions: * SEAMLESS CRS INTERFACE: Real-time rates, availability and bookings (new, modified, and cancelled). * PACKAGES: what BookingSu...

INTERFACING TO BOOKINGCENTER - DIRECT OR THROUGH UHLL? We provide 2 methods of interfacing to Guest Services devices such as phone systems, POS systems, call accounting, etc - directly or via the COMTROL Corp's UHLL method called 'LodgingLink. 1) Via ...

MICROS 3700 OR 4700 POS INTERFACE SUPPORT TO MYPMS The MICROS 'standard' (term used loosely) is used by many global POS vendors, we find, and is sufficient for most Property Management System interfacing. Attached to this article is the actual MICROS doc...

HOW DO I PREPARE MY PROPERTY TO USE AERIUS OR ISISPOS POINT OF SALE? Prior to going live with ISISPOS/Aerius Point of sale system you need to configuration settings within the setup area to properly map Sales Categories and Taxes to Inventory Items in My...

COMTROL UHLL IMPLEMENTATION OF NON CERTIFIED DEVICES - CAN GUEST SERVICES CONNECT TO MY PRODUCT? We're often asked by clients if we can implement an interface with a device vendor who's product isn't directly or currently on the COMTROL list of over 50...

HOW DO I UNDERSTAND MAPPINGS WITH THE AERIUS OR ISISPOS INTERFACE? Because ISISPOS/Aerius sends us the sums of sales departments and taxes we must map these to taxes and inventory items in MyPMS. Items: ISISPOS/Aerius doesn't send us unique menu item...

Posting from Multiple Revenue Centers (multiple restaurants, bars, etc) Multiple Revenue Center breakdown occur in MyPMS based on the setup of the Inventory Items and Groups. For example, if a property had 4 restaurants and 2 bars, 'food1' po...

Restricting A COMTROL Booking From Receiving Postings There are times when a guest does not have charge privileges, and the staff must manually prevent them from receiving postings. At the bottom of each booking, you will notice there is a hyperlink...

INTERNET EXPLORER USERS TURN ON COMPATIBILITY MODE Users attempting to access BookingCenter MyPMS in Internet Explorer 10 and later will see some limited functionality. Images might not show up, menus might be out of place, and text boxes could be jumble...

The TripAdvisor Module from BookingCenter supports 3 programs, included in a flat price of $30/month, which you can order by contacting [http://www.BookingCenter.com/contact.html]BookingCenter. You can use one OR both of the programs below, as the price i...

_OTA Contract Rates: Your Role as the Property Between an OTA and BookingCenter_ Upon starting and maintaining a relationship with your OTA Contract Rate program and BookingCenter, here are a few things that will help you understand your role in the con...

Booking.com changed the way they send email addresses for guests who book rooms at your hotels. They used to send the actual guest email adddress (such as me@gmail.com), and now they send an 'alias' email address that looks like this: 200158071-qu9v.4kqw....

BookingCenter maintains a certified, 2-way complete PMS interface to the SynXis CRS and the Sabre Hospitality systems, based on the HTNG OTA certification spec. Each year we have to update the certification with Sabre, and we use this location to post our...

Prep Work Before Installing a BookingCenter Call Accounting System Get to know the layout of the PBX to server to LAN lines. Does it have two DB9 (typical serial PC port connectors)? Usually, older PBX systems will be configured with a DB25 connector an...

The American Express credit card can only be used to authorize and pay bookings with durations less than 100 days if the property is set up as a Lodging account (most BookingCenter customers are). This is a technical limitation in the AX specification, as...

Bookingcenter provides an API (application programmable interface) for marketing systems that perform loyalty tracking. This allows our customers to work with numerous 'loyalty' systems as well as their own. Basically, all Bookings get posted to an outsid...

Manage and prepare for OVER bookings from Networks such as OTAs and GDS' All BookingCenter systems have a Room, a Room Type, and Rate called OVER. None of these can be edited or deleted, as the Central Reservation Service uses these to assign any