MyPMS Latest Release Notes
Posted by Erica Johnson on 24 Apr 2019 09:54 PM

MyPMS Release April 24, 2019

This release introduces the new MyGuest Android App, SMS Messaging support, enhancements to Rates, Reports, Housekeeping and more.

Click here to see all MyPMS Release Notes

NEW MyGuest Android App

  • MyGuest - Mobile Concierge and Guest Request System-  Introducing MyGuest Mobile App for Android. Download from Google Play Store. MyGuest is completely integrated with the MyPMS booking process: Self Check-in, eSign and SMS Messaging. Get alerts when a guest checks-in, signs a document, or is SMS messaged for a 'same day booking/arrival'. Learn more about Self Check-in | MyGuest Integration


  • Housekeeping Feature - Set the Say Over (S/O) Value: Long Term Stay properties often will only perform a Stay Over (S/O) clean on every x night of the stay.  The MyPMS system allows you to set this 'Cleaning Interval' so that the S/O value will apply, for example, to every 3rd night of the stay.   Make your custom setting for the 'Cleaning Interval' in the General Setting area.

  • Default Rates - Meal Plan Included: Each Rate Plan now includes the option to add a "Meal Plan" to create a Rate Plan Package with Meal Included. There are several Meal Plan Options to choose from. Learn more about Default Rate - Meal Plan

  • SMS Messaging - Check Mobile Phone Numbers: We have added a feature to catch errors when sending an SMS Message from a booking. Now when you click 'Send SMS' the mobile number entered in Booking Information will automatically be checked for errors and display a pop-up message telling you to correct the phone number. Learn more about the SMS Module

  • SMS Messages - New Merge Field : The SMS Letters function allows you to create and customize "Letters" or messages that you can send as an SMS message to Guests from a booking or using Auto Letters. We have added a new merge field, "Room Notes", which lets you insert notes specific to each room. Learn more about the SMS Module and the Merge Fields - SMS Letters
  • Transactions Report by User: When the Transactions Report is sorted by "User", it now displays inactive Users at the end of the Report for easier viewing and printing. See Transactions

  • TripAdvisor Connection - Automatic Confirmation Email: We have added an automatic confirmation to the TripAdvisor Direct Connection booking process. Properties will now automatically receive an email notification when a new TripAdvisor booking or a booking modification is received.  Learn more about TripAdvisor | InstantBooking

We are pleased to announce that the following software bugs were fixed in this release:

  • Fixed missing graphic "success" in MyBooking.
  • Fixed date format on the Dashboard widget "Availability Next 7 Days"
  • Fixed issue with Manage Credit Card link opening to House Accounts in Group Bookings.
  • Fixed issue with Dashboard Occupancy showing 0%. It now displays the correct daily availability.
  • Fixed issued with formatting on Transaction Report landing page.
  • Fixed issue with swiped credit cards. The "s" now appears on swiped cards in Add Payment.
  • Added a PAX / EMV column to Batch report

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