MIGRATIONS WILL IMPACT YOUR REPORTS IN THE FOLLOWING WAYS:
* Transaction Reports are based on system date and will not change
during you migration. However the time and date the user posted the
transaction to the folio on the prior PMS is normally ...
During the transition to the new MyPMS, previously entered credit
card data could not be moved due to credit card security and
encryption rules. We manually entered credit card numbers for the
first few days of your bookings from old logs.
There are...
There are three main differences between the _Night Audit_ process
that BookingCenter has supported in the _MyPMS1_ product and the
_MyPMS2_ product:
* The button for CHARGE FOLIOS is no longer a required button to
click in order to "Increment Date" _...
Trying to Check In a Booking, I get a 'Server Error' We see this error sometimes with migrated bookings, but only occasionally. If his happens to you, simply open the booking, go to the Booking Data tab, and click 'Save' (whether or...
Set your Home Page to MyPMS in your browser Internet Explorer 5, 6, 7, 8
Start Internet Explorer.
On the Tools menu, click Internet Options.
Click the General tab.
In the Address box, type the Web page address that you want for your home page, whic...
When attempting to issue a refund in a folio, I get error message
"Unable to accept payment: Credit/Refund exceeds authorized or settled
amount ".
This message will display if you originally issued a Credit Card
Charge on the old system and then try to ...
I get internal server error and cant check in or save Properties that were migrated to the new MyPMS system can have too many characters in the guest message. Because the guest message is part of the guest record it must be removed from the set-up area b...
WHAT DO WE (THE PROPERTY) NEED TO DO TO PREPARE FOR OUR MIGRATION?
Prior to your migration it is recommended that your data file be
prepared and cleaned up of unused items . As always, before making any
changes, please make a back-up of your data fi...
The BookingCenter Desktop and MyPMS software allows you to import
Guests from previous management systems or from databases you have
kept of past Guests. We provide a sample database file (comma
delimited or CSV) for download to prepare your Guest databas...
Importing Booking and Transaction Records from Past PMS Systems
Easiest option
BookingCenter enjoys making it easy to import bookings from other
systems. The EASIEST WAY to do this is via a CSV (comma separated
value spreadsheet that is made/edited in a...
The BookingCenter Desktop and MyPMS software allows you to import
_Rooms_ from previous management systems or from databases. We provide
a sample database file (comma delimited or CSV) for download to
prepare this file for import into BookingCenter.
In ...
PREPARING YOUR ROOM TYPES FOR IMPORTING INTO BOOKINGCENTER
Preparing Your Rooms for Importing Into BookingCenter
The BookingCenter Desktop and MyPMS software allows you to import Room
Types (or categories) from previous management systems or from
databa...
PREPARING YOUR OWNERS FOR IMPORTING INTO BOOKINGCENTER
The BookingCenter Desktop and MyPMS software allows you to import
Owners from previous management systems or from databases . We provide
a sample database file (comma delimited or CSV) for download ...
PREPARING YOUR RATES FOR IMPORTING INTO BOOKINGCENTER
The BookingCenter Desktop and MyPMS software allows you to import
default rates from previous management systems or from databases . We
provide a sample database file (comma delimited or CSV) for dow...
The BookingCenter MyPMS software allows you to import your Companies
(or Gift Certificates) from previous management systems or from
databases . We provide a sample database file (comma delimited or CSV)
for download to prepare this file for import into B...
Hourly Bookings Coming from the Desktop PMS The MyPMS system does not have an 'hourly bookings' concept - yet. This, if you were using Hourly Bookings in the Desktop, these will import to MyPMS as standard bookings. All receipts and details ar...
Preparing Your Inventory Items for Importing Into BookingCenter The BookingCenter Desktop and MyPMS software allows you to import Inventory Items from previous management systems or from databases . We provide a sample database file (comma delimited or C...
Because BookingCenter works on a System Date concept, if you desire to
manually add bookings to dates in the past, it must be done by
altering the System Date to re-create the activity you wish to record
in the PMS.
Doing this System Date over-ride can...
This sample file - attached here as 'sources.csv' - can be used to
import all 'Sources' that a property wishes to use to record the
source of each booking.
Download, fill it in with your 'Sources' - 'sort order' if the order
they will appear in the ...
The BookingCenter MyPMS software allows you to import your Travel
Agents (these can be 'Wholesale' Agents, Distribution Channels, etc)
from previous management systems or from databases . Learn more about
using Agents at:
https://docs.bookingcenter.com/di...
We wish to start by helping you transfer existing folios or stay overs
so the system is ready for hose one(s) we know about pre-training.
Please refer to this KB article:
https://support.bookingcenter.com/index.php?/Knowledgebase/Article/View/249
[https:/...
To get each of your Users familiar with the system, it is best if they
spend some time _SELF-LEARNING BASIC OPERATIONS_ so BookingCenter can
focus on-site training on more complex issues. To this end, we
recommend asking your staff to follow the Training ...
We have a number of articles that can help with exporting data from
BookingCenter if you wish to leave our service.
The first and most comprehensive is the use the Search Bookings
function under the BOOKINGS TAB in the Front Desk. See Search Bookings
[h...
There are times when a property must migrate from one MyPMS profile to
a new one, usually do to a sale or ownership transfer. Thus, the old
property (SiteOld) becomes a new one (SiteNew). The steps to do this
are as follows:
GET STARTED
Contact Bookin...
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