RSS Feed
Knowledgebase : MyPMS > Letters and Guest Marketing
MyPMS makes it easy to set upCustom Letters, including Confirmation Letters, Group Confirmation Letters, and Registration Cards. To create a Custom Letter, go to SET UP | PARAMETERS | LETTERS * Click ADD to create a new Letter * Choose "Letter Typ...
MY LETTERS ARE NOT PRINTING, THEY JUST DOWNLOAD TO THE MY DOCUMENTS FOLDER This can happen if the registry setting that controls this type of document is set to download only and not open. A quick way to check, is to download and install another browse...
HOW TO INSERT AN IMAGE INTO A LETTER View the attached document to show how to insert an image into a Letter using Management Tool Pro or MyPMS.
To edit any letter in the MyPMS system, go to SETUP | PARAMETERS | LETTERS. FOLLOW THESE STEPS: * OPEN LETTER: choose the Letter you want to edit by clicking on the Letter I.D. or selecting it and choosing 'Edit'. The Letter will open in an Editor w...
To use this feature, you will first need to designate which Letter you will use as your Registration Card. * Create or edit the Letter you would like to use as your registration card. See Letters: Add Letters in MyPMS [https://support.bookingcenter.co...
Marketing to your guest database is a smart and easy way to increase bookings business. Your Guest and Booking database can be sorted by a variety of parameters, including source, guest type, arrival, departure date, state, city, room type booked, and mor...
VERIFY IF AN EMAIL (CONFIRMATION, CANCELLATION, ETC) WAS SENT AND / OR RECEIVED There easy ways for a property manager to check to see if an email (confirmation, cancellation, etc) was sent by the BookingCenter system. 1) Use a CC and BCC solution such...
GETTING STARTED WITH AUTO LETTERS This function allows you to send automated "pre" and "post" stay emails to your guests based on date driven events such as, check-in or check-out date. Auto Letters is used in conjunction with the LETTERS Function to se...
Individual Letters: Customize your letters with Merge Fields To create or edit any letter, go to SETUP | PARAMETERS | LETTERS. See Add Letters [https://docs.bookingcenter.com/display/MYPMS/Add+or+Edit+Letters] and Customize and Edit Letters [https://sup...
Group Letters: Customize your letters with Merge Fields To create or edit any letter, go to SETUP | PARAMETERS | LETTERS. See Add Letters [https://docs.bookingcenter.com/display/MYPMS/Add+or+Edit+Letters] and Customize and Edit Letters [https://support....
MERGE FIELDS - FINANCIALS To create or edit any letter, go to SETUP | PARAMETERS | LETTERS. See Add Letters [https://docs.bookingcenter.com/display/MYPMS/Add+or+Edit+Letters] and Customize and Edit Letters [https://support.bookingcenter.com/index.php?/K...
Customize a POS Receipt Letter to email or print from your House Accounts Folio to your POS printer. This new Letter Type, called "POS", is used in conjunction with the Print/Email function in the House Account. The POS Receipt is a Letter and is viewed a...
To create a Receipt for all or selected items in any House Account Folio, use the POS Receipt function located below the Folio, called "Print checked items to POS Printer". The Receipt is a Letter and is set up and customized in SETUP | PARAMETERS | LETTE...
Some customers send Letters (such as Confirmation Letters, Group Contracts, Registration Letters, etc) to email addresses that aren't valid, but don't receive a 'bounce back' notification. They want to know 'Why?' No one will really know with 100% certa...
Properties are required by some public health jurisdictions to survey their Guests prior to welcoming them. Below are the typical approaches to these needs and how our tools can assist: The most common approach to including a 'pre-arrival' survey is to ...