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My Travel Agents Pay Balances Later. How Does BookingCenter Account For This?
Posted by Jeff Tweddale on 10 Jan 2008 03:55 PM

My Travel Agents Pay Balances Later. How Does BookingCenter Account For This?



When an Agent is involved in a booking, the booking can be considered confirmed, as the Agent is a trusted representative. If the Agent will be paying the balance of bookings, then the Agent needs to be setup in the Agents area as 'Deduct Commission'. This way, when issuing the Receipt from the Agent to the unpaid booking, you will enter the amount for the total Balance plus the Commission that the Agent charged. The total of these two numbers should equal the balance outstanding of the booking plus the commission the Agent charged.

For example, if the Booking has a balance of 90 and the Agent was receiving a 10 fee (effectively meaning the property only receives net 80), the check the Agent sends ought to be 90. When issuing the Receipt, the Amount Tendered ought to be 90 and the commission amount will be 10. This will record the 90 to the Booking Balance and a Payment to the Agent of 10 in one move.

The section in the "USING THE SOFTWARE Working with Receipts", Chapter 3 of the Reference Manual, there is the described way to allocate a receipt from an Agent AFTER the booking was checked out or completed.
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