Knowledgebase
Why are my derived rates in SynXis not displaying restrictions (Closed to Arrival, minimum length of stay, closed flag)?
Posted by Ryan Timms on 25 Oct 2017 12:12 AM

Currently SynXis does not support restrictions via derived rates. Rates from BookingCenter to SynXis for derived rates will correctly display, but not restrictions (Closed to Arrival, minimum length of stay, closed flag).


For example, if you are sending a BAR rate to SynXis and have derived rate in SynXis off of BAR (called AAA), the rates will correctly display the derived rates, but the restrictions from BAR will not exist with the AAA rate plan.


The solution to this is simply create a new Agent within BookingCenter (using the above example this would be AAA). From here, you would use Rate Loading for the derived rate (i.e. 15%). If a percentage increase/decrease is not what you want, you will need to create a new rate plan -either a Default or a Child Rate.

Note that the BookingCenter support department will assist with this update within MyPMS. Lastly you will need to ensure that the channel assignment is correctly completed within SynXis for this new rate plan.

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Comments (1)
Jeff Tweddale
25 Oct 2017 06:29 AM
While Rate Loading is an easy way to do this, you could also use a Child Rate. The Child Rate doesn’t have to be a percentage (%)off in MyPMS, it can also be a flat amount, such as $5 higher or lower.
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