What Happens if I Change my Property Name?
Posted by Jeff Tweddale on 26 Mar 2013 10:12 PM

What Happens if I Change my Property Name?

Whenever a property who is listed in various OTA and GDS channels decides to change their name, there are a number of ramifications, so plan accordingly.

• define a date when the name change will be official with the local tax and business officials in your area.

• On that date, place a ticket into the Support Area, and BookingCenter staff will push through the distriution channel and update the sites that are listing your property. An update to a property name will NOT happen automatically. Let us know when the change has taken place and we'll do what we can to make it easy for you.

• A name change will take a while to work through the internet - and some sites will never update it - but all the important OTA sites will.

• Consider sending some Letter to all guests who have booked future reservations under the old name to let them know their bookings are being honored, but with a new name on the property
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