Knowledgebase
Restricting A COMTROL Booking From Receiving Postings
Posted by Jeff Tweddale on 21 Feb 2013 05:59 PM

Restricting A COMTROL Booking From Receiving Postings



There are times when a guest does not have charge privileges, and the staff must manually prevent them from receiving postings.

At the bottom of each booking, you will notice there is a hyperlink called 'comtrol'. Click this link and a window appears where a user can 'check them out' of the Comtrol system, which will block them from being able to receive a posting from a POS or Call Accounting to their folio.

Note that if this guest wishes - and the hotel staff - to allow postings after this was done, do the reverse and click the 'comtrol' link and a window appears where a user can 'check in' and the booking will then be able to receive a posting from a POS or Call Accounting to their folio.

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