Knowledgebase: Group Bookings
Group Bookings: I chose 'Pay Individually' on a Group, but the Group still has a balance showing.
Posted by Jeff Tweddale on 27 Sep 2012 09:19 PM

You must choose the option 'Pay Individually' on the Group Booking to make the individual Bookings incur the Accommodation Cost

However, if you chose the option 'Pay Individually' AFTER making the Group, then you must edit the Group Booking's Accommodation Cost to zero to get the Group to zero, so that the bookings are costed - and paid - appropriately at the Booking level.