Knowledgebase
Can I use an Authorizenet or PlugNPlay gateway with MyPMS?
Posted by Jeff Tweddale on 19 Sep 2012 09:58 AM

Can I use an Authorizenet or PlugNPlay gateway with MyPMS?



The Authorizenet or PlugNPlay gateways, which supports virtually all N. American, Caribbean, European, Australian, and many S American processors, works fine for online bookings, regardless of which BookingCenter product is being used.

But for integration inside MyPMS - where we do authorizations (both card present and non-present), EMV transactions, incremental auths, void auths, batches, credits, charges, and managed and integrated batch settlements - you should use the MyCard gateway (http://www.bookingcenter.com/interfaces-and-modules/mycard/). The MyCard gateway is the PCI compliant gateway we recommend for the fully integrated functions available in the MyPMS Property Management System.  For customers considering the AuthorizeNet option, know the following:

  • The key functions of charging a card: choosing the credit card; putting in the amount (positive number for payment, negative for credit), clicking Apply Payment, all work in both AuthorizeNet and MyCard.
  • Refunds also work (only for existing payments, ie, the original payment had to have been transacted via the AuthorizeNet gateway accont in order to issue a Credit).  One cannot void an existing transaction or refund a card that does not have an existing payment attached to it
  • Batches are all done automatically within AuthorizeNet, so are all settlement details are viewed and run at AuthorizeNet, as opposed to being integarted into the MyPMS 'Night Audit' process and Batch Report processes.
  • Booking Engine deposits are equally suported via both MyCard and AuthorizeNet.
  • We do not support voids or authorizations in AuthorizeNet. The AuthorizeNet integration is known as 'Auth and Capture'.
  • EMV is not supported via the AuthorizeNet gateway, so swiping/dipping/tapping aren't availale for 'card present' events as they are in MyCard.
  • The AuthorizeNet gateway doesn't support 'Lodging' merchants (SIC code 7011), so the discounts offered for lodging merchants who conform to the rules (as Mycard does) aren't available to AuthorizeNet customers.


If you desire to transact online booking deposits into MyPMS (or any of the BookingCenter products), the Authorizenet or PlugNPlay gateways will work fine. But that is limited compared to what the MyCard gateway can accomplish.

See details on the MyCard gateway at: http://www.bookingcenter.com/interfaces-and-modules/mycard/, and know that BookingCenter can help you get a merchant account setup quickly and promptly on a processor that MyCard supports (Global, TSYS, Visanet, or Vital).