Knowledgebase
How do I refresh my browser when MyPMS is not displaying properly?
Posted by Dave Martin on 23 Jul 2010 01:40 PM

How do I refresh my browser when MyPMS is not displaying properly?



You may only need to perform a hard refresh to your browser.
For the PC:
hard refresh on the MyPMS page (shift+F5 on a PC) after quitting the browser and restarting it.

For the Mac:
Firefox
Refresh: Command+R
Hard refresh: Command+Shift+R
Safari
Refresh: Command+R

Hard refresh: It is not clear whether Safari truly distinguishes between a soft and hard refresh. However, on MacOS, holding down the Option key while clicking the refresh button (with a text balloon of "Reload the current page.") appears to perform a hard refresh. Though the refresh button can be pressed with the Shift key also depressed, this combination appears to be a soft refresh in our testing. On Windows, much the same appears to be the case, with the Alt key taking the place of the Option key.