Knowledgebase
My property is tax inclusive and I need to change my tax rate. How do I update it properly?
Posted by Jesse Chieppa on 30 Jun 2010 10:34 AM

My property is tax inclusive and I need to change my tax rate. How do I update it properly?



Tax inclusive properties that need to adjust their tax rate must follow a specific process to insure taxes update properly.

1) Click Setup to access the setup area.
2) De-select Collect Tax & Collect Charge (if applicable).
3) Click Update.
4) Enter the correct tax percentage and re check the collect Tax & Charge (if applicable) boxes.
5) Click Update.

I tried to update taxes prior to reading this KB article and now my rates are incorrect, how do I fix it?

Revert your tax settings as they were prior to trying to modify your percentage and click update. Then follow the directions provided above.