Re-Installing Desktop
If strange errors on your Mac or Windows PC simply will not go away, then re-installing the program is your best bet.
Here is how: Go to http://downloads.bookingcenter.com (you will need to know your Site ID and password to access this area) and download a new version of BookingCenter, but before you install it, copy your / BookingCenter Images/ and your data file to a place when you can put it BACK into BookingCenter once you've installed the new version. We don't want you to over-write your BookingCenter file when you do the re-installation, so please MAKE A COPY before proceeding. Also please note. An active support contract is required to download software. Here's the steps to take:
- Download the new version of BookingCenter and save it on your computer.
- Copy your / BookingCenter Images/ and your data file to a place where it is safe. Also, copy any other file you have placed in your / BookingCenter / folder that you need to save.
- Throw the whole BookingCenter folder (C:/ BookingCenter / on Windows or Applications | BookingCenter on Mac OS X) to the trash
- Follow through with the file you downloaded and re-install BookingCenter. If on a Windows 7 or Vista PC make sure you right click on the installer and left click on 'Run as Administrator'
- Copy the your / BookingCenter Images/ and and your data file into the new BookingCenter folder at C:/BookingCenter/ on Windows or Applications | BookingCenter on Mac OS X.
- Launch BookingCenter. Register it as per your registration details - these were sent to you earlier.
- Once in BookingCenter, go to the FILE menu (Please note: If you do not see a file menu then right click in the blank space next to the icons. A contextual menu will appear and you can choose to view the menu. This can be a concern when using a Windows operating system)
- Choose Change Datafile
- Click “Other”
- Find your customized datafile and double-click it. Now you have the correct datafile loaded and ready to use!
- Now, go back to the FILE menu
- Choose Change Datafile
- Highlight the custom datafile you want to launch as the default (ie, each time BookingCenter launches)
- Click the “Default” button and BookingCenter will ask if you want to set this datafile as the default. Click "Yes" and it is done.
- Close the Change Datafile window by clicking the close button
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