Knowledgebase
How do I send mail using SSL authentication?
Posted by Dave Martin on 31 Jan 2009 09:29 PM

How do I send mail using SSL authentication?



BookingCenter lets you send email on smtp servers that require specific ports for outgoing mail.

An example is the internet service provider Comcast.

Some COMCAST customers require using SSL and some do not - there is no pattern we can deduce with COMCAST across North America.

If your COMCAST does NOT require using SSL, then follow these step-by-step instructions (always start wit this one, if it doesn't work, read below):
Open Parameters | Internet Configuration. Click EDIT.
In the SMTP server area, write:smtp.comcast.net
Click SAVE.
Quit BookingCenter,re-launch it, and send emails.

How will you know if your email is working? You will be able to send an email from a Booking (Booking Detail | Print | Destination: email) to yourself at your email address.

If your COMCAST DOES require using SSL:
Comcast only allows email sent over a secure socket layer (SSL) with a login and password. To achieve this in BookingCenter, one places their outgoing mail server into the Internet Configuration section like so: smtp.comcast.net:587.

Step-by-step, open Parameters | Internet Configuration. Click EDIT.
In the SMTP server area, write:smtp.comcast.net:587.
In the SMTP User name field, write your user name that was assigned by COMCAST.
In the SMTP Password field, write your user name that was assigned by COMCAST.
At the top of screen, click on the box that says "Use SMTP Auth"
Click SAVE.
Quit BookingCenter,re-launch it, and send emails.

How will you know if your email is working? You will be able to send an email from a Booking (Booking Detail | Print | Destination: email) to yourself at your email address.


More info on using SSL email:
At the end of the smtp address we place the colon and port number, in this case it is :587. By default BookingCenter uses port 25. The only other port that can be used is 465. Therefor if you are having trouble sending email on an ISP using SSL I recommend trying with either :587 or :465 at the end of your smtp address.
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