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Send SMS Messages to Guests
Enhance guest communication. Automate operations.
With another busy Summer season just around the corner, we want to make communicating with guests easier for you with SMS Messaging (ie. Text Messaging).
Getting started is easy. Create custom SMS Messages (tet messages) templates to SMS guests from a booking; or automatically using Auto Letters.The SMS feature is a recommended part of the Self Check-in process, as notification via SMS is immediate and more reliable than email - vital for a guest wishing to access their room.
There are many scenarios when an SMS Message is better than email, print, or voice. For instance:
- When the desk is closing and you wish to notify a late-arriving guest important info.
- To notify an in-house Guest of a service or appointment.
- When transportation directions or maps are needed.
Literally hundreds of MyPMS situations can be improved using pre-crafted SMS message 'Letters'.
Getting started is easy!
We have step-by-step instructions on how to set up and start using SMS Messaging in MyPMS.
NOTE: To Setup SMS Messaging in MyPMS, you must subscribe to the service by BookingCenter Staff. Please contact us or submit a support ticket to get started. See SMS Module | Pricing
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