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Knowledgebase : MyPMS > Website Bookings
We have written a simple 'How To' on how to put 'Book Now' buttons on a website at Add Website Booking Buttons [http://www.bookingcenter.com/interfaces-and-modules/booking-engine-customization-options-and-help/add-website-booking-buttons/]. This page expl...
* BookingCenter is a complete Property Management System - it runs through a web browser, as a single computer, or on your Local Area Network. The PMS manages the day-to-day functions of any hospitality business and seamlessly integrates into the BookingC...
TO CANCEL A BOOKING FROM MY WEBSITE When a booking comes from your website or any other non-commissionable sales channel, then follow the instructions below for cancelling. If a booking is an OTA or GDS booking, and needs to be canceled or modified, fo...
WHAT CUSTOMIZATION OPTIONS DO I HAVE FOR THE BOOKING ENGINE? Any BookingCenter customer can customize the 'look and feel' of the booking engine by using one of the 3 approaches described below: 1. Use the BookingCenter software to alter the features of...
All online bookings that PROCESS credit card deposits at the time of booking are set as status: confirmed. This only applies to users using one of our Point of Sale products who receives an authorization for an amount equal to their deposit policy. All ...
Customers will come to you from one of four places: * New bookings will come through your property's marketing efforts. Visitors to your website will click a 'Book It' or 'Check Availability' button to make and confirm their booking. We enable your we...
There are times when you may be experiencing issues with your MyPMS software that can be fixed by clearing the Cache in your website browsers.Typically, browser cache issues affect the system's ability to perform certain tasks. These issues include: ...
Forcing a customer to provide the CVV2 for online bookings at YOUR website is feasible, as BookingCenter can act as your storefront and process the CVV2 in real-time according to the rules of the card issuing banks. However, forcing travel agents to pl...
Any time a double-booking occurs, it is problematic for the Front Desk. These can happen because of online bookings or because of operator error. Please follow the below action plans depending on the source of the problematic booking: 1.) If a double-...
There are 3 ways to add a 'pet fee' to online bookings: 1) Using Per Person Rates. If you want to set the pet fee up to be a per day fee, then setup your system to use the term 'pets' as an extra person in place of the terms 'Children' or 'Infants' and ...
Using Guest Types and Passwords in online bookings BookingCenter provides Guest Types features in MyPMS only via the Booking Engine, not in the core MyPMS system itself. You can set certain Guest Types to receive percentages on/off their bookings and ex...
MAKING 'QUICK RESERVATION' HTML FOR YOUR WEBSITE Web traffic analysis shows that each page of a property website ought to have a clear 'call to action' accepting "Arrival Date" and "Departure Date" and, when submitted, the user gets availability results...
Properties often have different paradigms when it comes to assigning rooms to website bookings. Some want to always manually assign the room and, others wish to have the system assign a room to the booking when it's made. There is a flag that defines the ...
When the Booking Engine is configured to require a guest to enter the number of adults/children/infants on the inquiry screen (when requesting available rooms), they are then forced to enter it again on the Confirm screen where the system requests numbers...
Any BookingCenter customer can create their own Facebook engine via use of the Facebook coding tools. To use the BookingCenter-designed App for Facebook and have us assist you in placing it on your Facebook page or analyze its effectiveness, the 'Premium ...
Properties have the ability to customize the order in which Room Types and Rooms display on the Booking Engine. TO CHANGE THE ROOM TYPE ORDER ON THE BOOKING ENGINE * Go to SETUP | RATES |ROOM TYPES * Click on the Room Type ID * Click the Edit Butt...
MyPMS and Management Tool customers can offer Promo Codes to guests on a website booking engine. These Promo Codes can be used to deliver specific or discounted rate plans or packages by using a local Agent and then mapping that 'promo code' to the Agents...
Each image that is stored in either JPG or PNG format saved in 72 dpi as RGB files. There are two general image sizes you should use: * Normal Images: 300 x 300 min - 480 x 480 max. Meaning an image somewhere between this size range will work for th...
Often we get asked how to make a rate available only for a specific time period. There are a few ways to do it, depending on which tools you use: 1) If it's a Package Rate (which requires the Packaging Module [https://www.bookingcenter.com/interfaces-an...
This page highlights the Top Help Articles users have found to be most usefull when working with the Packages Screen: KNOWLEDGEBASE ARTICLES: **Selling Packages Online** [https://docs.bookingcenter.com/display/MYPMS/Packages] Complete Guide to setup a...
Webinar Recording - May 6, 2014 Take control of Agent Allocations and maximize online distribution in your MyPMS system. Learn how to setup your agents and allocations to make managing online bookings easy. Perfect for new users or those of you who may ...
When bookings are made, there is a log saved for MyPMS users in the 'Edited By' column of the Log. Bookings made by your staff should be obvious, such as 'BOB_M' was made by your user Bob_M at that time specified. We define the other users you may notic...
BookingCenter supports a feature called "Maximum Book Ahead Days" (it's set in the Setup area under Settings | Booking Engine Settings) to dis-allow an online booker from booking more than x days in the future (though not less than 365). Keep in mind, thi...
DOES BOOKINGCENTER PROVIDE AN EMV DEVICE AND SERVICE FOR 'DIP/TAP/SWIPE'?   Yes! We have details on how you can enroll and sign up to receive an EMV terminal on this page: https://www.bookingcenter.com/interfaces-and-modules/mycard/ [https://www.bookin...
BookingCenter's products - MyPMS, Desktop PMS, and Channel Manager Tool - can maintain separate deposit and cancellation policies in the following places: * Inside your PMS (for example, one confirm letter has a 50% deposit and another can be setup to ...
Bookingcenter provides an API (application programmable interface) for marketing systems that perform loyalty tracking. This allows our customers to work with numerous 'loyalty' systems as well as their own. Basically, all Bookings get posted to an outsid...
BookingCenter has 4 Booking Engine Templates that meet ADA (American with Disability Access) Compliance. This means our templates meet the highest standards of ADA Compliance using World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines [ht...
If one wished to Place a Cleaning or Meal Plan fee(s) into a Rate (common requests fro our customers), there are a few ways to do it: * If the Cleaning fee is for _TRACKING PURPOSES ONLY_, and is already embedded into the Rate, then the easiest way is ...