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One Booking Appears Multiple Times, With Additional Guest Names, on a Search Result - why?
Posted by Jeff Tweddale on 13 Sep 2010 11:38 AM

One Booking Appears Multiple Times, With Additional Guest Names, on a Search Result - why?



Because a booking can have 'Additional Guest Names' associated with it, there can be multiple 'search results' when searching by a guest name that appears, one for each name in the 'Additional Guest Names' field on the booking data tab.

This way, a search can pull up any of the names associated with a booking. Regardless of how many guest names are associated with a Booking, there is only 1 booking, one Booking ID, and if you were to cancel or check that booking in, all names associated would have the status updated in 'real time'.

If the same name is entered onto the both the Guest and 'Additional Guest Names' fields, then it will appear as a duplicate booking. However, note that they still reference the same booking.
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